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Service and Support Administration is a required service for all county boards of developemental disabilities. This service must be provided in Ohio when a person requests the service, and is found eligible. Service and Support associates (SSA's) is another name for case manager. SSA's serve the primary point of coordination, and work closely with individuals and families to identify needs and obtain supports necessary to meet those needs. SSA's then develop an Individual Service Plan (ISP) to address needs and outline services that will be provided. ISP's describe the person's needs, abilities, skills, what is important to/ for the person, any risks, and services. SSA's are responsible for monitoring the services and support authorized in the plan to ensure services are being provided.

UW 211 Greater Toledo

Assists individuals with developmental disabilities and their families to understand and access options for area resources. Staff determine eligibility for County Board services, assess needs, develop person-centered plans for desired outcomes, and monitor service delivery for compliance and satisfaction. Services include information and referral, DD Waiver Administration, residential supports, employment supports, and transition planning.

211 Mansfield OH

Provides fresh meals designed to accommodate the health needs of those who need home-delivered meals. Meal types include traditional, diabetic, gluten-free, renal, cardiac, pescatarian (fish/seafood-based), vegetarian, and low sodium. Most meals are prepared only using safflower oil or olive oil. Participants can get lunch or dinner delivered.

211 Cleveland

Provides services for clients to find gainful employment or training. Specific services include: counseling and planning, personal and work adjustment training, vocational training, training supplies and books, financial aid to attend post-secondary classes, artificial limbs, braces, eyeglasses, hearing aids, psychotherapy, physical therapy, wheelchairs (if needed to work), occupational supplies, placement, small business development, and follow-up on the job. Also helps disabled students who are transitioning from school to work or college after high school. Some of the above services are provided by other agencies through a referral process.

211 Cleveland

Provides disability outreach and support services for families directly affected by disabilities. Services include health education and life skills programs, parent support, links to health and other resources, referrals, and mentoring.

UW 211 Greater Toledo

Provides driveway plowing for seniors and disabled residents of Berea. Snow must exceed 3 or more inches. The heavy snow must stop before plows will be sent.

211 Cleveland

Provides benefits screening and assistance with applications for several government assistance programs (Food Stamps (SNAP), Medicaid, etc) NOTE: does not help with unemployment. Provides particular focus on signing households up for food stamps (SNAP). Trained phone staff takes information from the neighbor in order to fill out applications for many programs at once. Applications can be completed and submitted over the phone. Can also provide food pantry referrals to the agency's six County food partner sites.

211 Cleveland

Provides monthly support and discussion groups for persons with disabilities. Discusses disability-related problems and issues.

211 Cleveland

Works to help adults with developmental disabilities achieve the highest level of independent function possible. Each new client receives an individual plan which is reviewed as needed. Services include work evaluation, basic skills development, recreational activities for seniors no longer working. A number of supportive services are provided to participants, including communication skills training, recreation and activities, social work, physical therapy and occupational therapy.

211 Cleveland

Assists persons with a Developmental Disability (DD) with service and support in order to reside in the community with their families. Provides access to all applicable services and coordinated multi-services for citizens with DD, including educational, vocational, community, and residential services.

211 Summit

Offers the Envision Day program. Provides an adult day care program for adults with developmental disabilities. Offers a variety of activities such as gardening, cooking, art, music, and educational opportunities.

211 UWGC

Provides information, referrals, and linkage to community services. Monitors residential and day programs, handles complaint resolution, and acts for advocacy and protection of client rights. This office also monitors the Board's compliance with legal regulations, oversees its accreditation, and evaluates its services in terms of goals and outcomes.

211 Cleveland

Program aimed at supporting individuals with developmental disabilities who are navigating puberty and menstruation. Each pack includes period products, comfort items such as heating pads and snacks, and helpful resources, including printed social stories and emotion cards. Packs are designed to assist both individuals and caregivers.

LSS 211 Central Ohio

Offers consultations on critical issues such as Individual Educational Plan (IEP) development, curricular accommodations and modifications, intervention design, behavior issues, assistive technology, and communication concerns. Provides Independent Educational Evaluations (IEE) upon request by school districts. Also, provides technical assistance to families of children with disabilities who need assistance in dealing with the process of enrolling a child with disabilities in school and communicating with the school on behalf of the child.

211 Cleveland

Provides services for clients to find gainful employment or training. Specific services include: counseling and planning, personal and work adjustment training, vocational training, training supplies and books, financial aid to attend post-secondary classes, artificial limbs, braces, eyeglasses, hearing aids, psychotherapy, physical therapy, wheelchairs (if needed to work), occupational supplies, placement, small business development, and follow-up on the job. Also helps disabled students who are transitioning from school to work or college after high school. Some of the above services are provided by other agencies through a referral process.

211 Cleveland

Provides information and support in regard to educational issues to families with children who have disabilities. Serves as a liaison between families and school district personnel in order to foster positive parent/professional relationships and enhance children’s learning experiences. Parent Mentor may provide in-person counseling, help fill out paperwork, provide mediation, and accompany parents to IEP meetings.

211 Cleveland

Provides guardianship and other decision-making supports for adults with developmental disabilities who are unable to provide informed consent, represent themselves, or manage their own affairs. Guardianships are for persons declared incompetent by the court and unable to manage their affairs. Will help investigate the need for services for those who feel they may be eligible. Maintains an on-call system for timely responses to emergency medical situations by providing informed consent.

211 Cleveland

Offers one-on-one assistance to help individuals determine which private, public, state and local benefits they may be eligible to receive. Includes benefits such as Medicaid, Medicare Part D, SSI, SSD, SNAP (food stamps), HEAP (LIHEAP), Golden Buckeye Card, Exemption Prescription Assistance programs, housing and others. Will assist clients with filling out and submitting applications and forms and provides follow-up with client. Visits seniors and adults with disabilities in the home, where they provide client with combined utility assistance application, assist client, to fill it out, mail it, and follow up as needed regarding LIHEAP. Makes presentations to senior groups regarding benefit programs and provides assistance completing applications.

211 Cleveland

Provides educational programming for students with Autism Spectrum Disorder and other developmental disabilities as an alternative to traditional education. Also offers home-based programs.

LSS 211 Central Ohio

Offers a variety of behavioral health services to address the needs of children, adolescents and their families. Services include child and adolescent psychiatry, counseling, developmental behavioral pediatrics, psychology, ADHD, feeding disorders and cerebral palsy treatment.

LSS 211 Central Ohio

Provides Autism Scholarship Program (ASP) funds to reimburse parents of children with autism for special educational services from private providers approved by the state that can fulfill a child's Individual Education Plan (IEP's). Since these funds replace monies paid by the state to the school district of residence, when a family accepts this voucher, they can no longer get these services from their school district. Funds may or may not cover the complete cost of services from a particular provider. Parents may use more than one provider as long as the amount requested does not exceed $27,000 in an academic year.

211 UWGC

Provides formal supervision for those awaiting trial or on community control (probation) as ordered by the court. Supervises probationers and monitors compliance to the conditions of their probation as well as providing other services such as referrals for social services. Specialized probation services provided for those needing intensive supervision such as those who are mentally disordered offenders, mentally retarded offenders, and sex offenders. Places offenders into drug treatment when needed. Provides case management for those in drug treatment and acts as a liaison between the court, client, and treatment facility. Also supervises persons in the work release and home detention programs.

211 Cleveland

Offers special interest, enrichment, drama, and sports day camps for youth. Camps focus on topics such as soccer, football, basketball, baseball, acting, science, magic, space and nature.

211 Cleveland

Provides services designed to meet the needs of the family related to enhancing the child's development and to meet the developmental needs of young children.

UW 211 Greater Toledo

Evaluates education cases related to disability access and special education (including evaluations, behavior plans and modifications or failure to follow Individual Education Plans {IEP's}); school enrollment issues (including homelessness and school fees/records/other barriers); language access (bilingual services for child and parent/guardian) school discipline, including expulsion hearings and appeals and manifestation determination reviews (MDR's); post-secondary education for individuals with a disability that cannot access education; lawsuit filed by the school against the applicant to collect education expenses.

211 Cleveland