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Long Term Care Ombudsman
8111 Rockside Road, Suite 250, Cleveland, OH 44125
Accepts and investigates long term care and MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provides Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provides information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigates and resolves complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assists and represents MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Long Term Care Ombudsman
8111 Rockside Road, Suite 250, Cleveland, OH 44125
Accepts and investigates long term care and MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provides Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provides information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigates and resolves complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assists and represents MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Direction Home Akron Canton Area Agency On Aging And Disabilities
1949 Town Park Boulevard, Uniontown, OH 44685
Accepts and investigates MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provide Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provide information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigate and resolve complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assist and represent MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Direction Home Akron Canton Area Agency On Aging And Disabilities
1949 Town Park Boulevard, Uniontown, OH 44685
Accepts and investigates MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provide Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provide information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigate and resolve complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assist and represent MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Area Agency On Aging District 7
1 Acy Avenue, Jackson, OH 45640
Offers long term care Ombudsman services. Investigates and resolves complaints related to long-term care, including nursing homes, residential care facilities, adult care homes, and in-home services.
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Catholic Social Services - Franklin
197 East Gay Street, 2nd Floor, Columbus, OH 43215
Provides services to improve the quality of life and quality of care for consumers of long-term care. These consumers include residents of long-term care in nursing homes, residential care facilities, adult care facilities, as well as those who receive community-based long-term care services like home care, transportation, or home delivered meals. Long Term Care Ombudsmen protect the health, safety, welfare, and rights of long-term care residents and consumers by:
- Investigating and resolving complaints
- Promoting the enforcement of laws and regulations
- Advising and recommending policy to state and federal government agencies on long-term care issues
- Educating the public, consumers, providers and policy makers.
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Direction Home Akron Canton Area Agency On Aging And Disabilities
1949 Town Park Boulevard, Uniontown, OH 44685
Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes and adult care facilities, and consumers of home care services. Ombudsman volunteers are present in nursing homes to speak with residents, observe conditions, and resolve simple complaints. The Ombudsman Program provides information on long-term care options, laws, and regulations.
Direction Home Akron Canton Area Agency On Aging And Disabilities
1949 Town Park Boulevard, Uniontown, OH 44685
Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes and adult care facilities, and consumers of home care services. Ombudsman volunteers are present in nursing homes to speak with residents, observe conditions, and resolve simple complaints. The Ombudsman Program provides information on long-term care options, laws, and regulations.
Ohio District 5 Area Agency On Aging
2131 Park Avenue West Suite 100, Ontario, OH 44906-1226
Confidential advocacy, education, and information for consumers of long-term care services, including:
- Complaint investigation
- Consumer advocacy
- Long-term care selection assistance
- Transition coordination
Ohio District 5 Area Agency On Aging
2131 Park Avenue West Suite 100, Ontario, OH 44906-1226
Confidential advocacy, education, and information for consumers of long-term care services, including:
- Complaint investigation
- Consumer advocacy
- Long-term care selection assistance
- Transition coordination
Pro Seniors, Inc.
7162 Reading Road, Cincinnati, OH 45237
Advocates for the rights of people living in nursing homes, assisted living, adult care homes or using long-term services. Supports the communities in Butler, Clermont, Clinton, Hamilton and Warren counties. Home Options also offers ombudsman objective information to help with choosing a care provider in Southwest Ohio.
Direction Home Of Eastern Ohio
1030 N Meridian Road, Youngstown, OH 44509
Investigates concerns and complaints about nursing homes, group homes, community based home health care, and assisted living facilities. Also handles complaints related to the MyCare managed care system. Complaints can be anonymous. Program also will help consumers select a long term care facility and provide information about local facilities. Operates a volunteer program that advocates for quality care for nursing home residents.
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Direction Home Of Eastern Ohio
1030 N Meridian Road, Youngstown, OH 44509
Investigates concerns and complaints about nursing homes, group homes, community based home health care, and assisted living facilities. Also handles complaints related to the MyCare managed care system. Complaints can be anonymous. Program also will help consumers select a long term care facility and provide information about local facilities. Operates a volunteer program that advocates for quality care for nursing home residents.
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Area Agency On Aging District Seven, Inc Pike County
14062 Us 23 North, Waverly, OH 45690
Administers home and community-based supports for older adults and those with disabilities.
Programs include but are not limited to: PASSPORT, Assisted living Medicaid waivers, long term care consultations, caregiver support services, regional long term care ombudsman, home repair, healthy lifestyles and wellness programs, aging and disability resource center, Medicare Part D enrollment assistance. Additional services may include: legal assistance, case management, transportation, personal care, housekeeping, adult day care, home delivered meals, emergency response systems, and other community resources.
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Home Delivered MealsCaregiver/Care Receiver Support GroupsLong Term Care Options CounselingOlder AdultsAging and Disability Resource CentersState Medicaid Waiver ProgramsHousekeeping AssistanceHome Maintenance and Minor Repair ServicesLong Term Care Ombudsman ProgramsMedicare EnrollmentCase/Care ManagementHome Rehabilitation ServicesAdult Day Programs
Area Agency On Aging District Seven, Inc Pike County
14062 Us 23 North, Waverly, OH 45690
Administers home and community-based supports for older adults and those with disabilities.
Programs include but are not limited to: PASSPORT, Assisted living Medicaid waivers, long term care consultations, caregiver support services, regional long term care ombudsman, home repair, healthy lifestyles and wellness programs, aging and disability resource center, Medicare Part D enrollment assistance. Additional services may include: legal assistance, case management, transportation, personal care, housekeeping, adult day care, home delivered meals, emergency response systems, and other community resources.
What's Here
Home Delivered MealsCaregiver/Care Receiver Support GroupsLong Term Care Options CounselingOlder AdultsAging and Disability Resource CentersState Medicaid Waiver ProgramsHousekeeping AssistanceHome Maintenance and Minor Repair ServicesLong Term Care Ombudsman ProgramsMedicare EnrollmentCase/Care ManagementHome Rehabilitation ServicesAdult Day Programs
Easter Seals Of Central And Southeast Ohio
3830 Trueman Court, Hilliard, OH 43026
Helps people who receive long-term care in their homes, an assisted living facility, or a nursing home. Ombudsman staff help solve problems with providers and services. They also help consumers understand their rights, file complaints and access benefits.
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Easter Seals Of Central And Southeast Ohio
3830 Trueman Court, Hilliard, OH 43026
Helps people who receive long-term care in their homes, an assisted living facility, or a nursing home. Ombudsman staff help solve problems with providers and services. They also help consumers understand their rights, file complaints and access benefits.
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Ohio Department Of Aging
30 E Broad St., 22nd Floor, Columbus, OH 43215
Seeks to improve the quality of care and quality of life of residents in nursing homes and other long-term care facilities in Ohio. Handles complaints, advocates for residents, and helps resolve problems between the individual and the long-term care provider. Offers information about resident's rights, quality of care, and quality of life. Can provide some information about advance directives such as living will and durable power of attorney for health care.
Ohio Department Of Aging
30 E Broad St., 22nd Floor, Columbus, OH 43215
Seeks to improve the quality of care and quality of life of residents in nursing homes and other long-term care facilities in Ohio. Handles complaints, advocates for residents, and helps resolve problems between the individual and the long-term care provider. Offers information about resident's rights, quality of care, and quality of life. Can provide some information about advance directives such as living will and durable power of attorney for health care.
Ombudsman Program
11 West Monument Avenue, Suite 606, Dayton, OH 45402
Provides advance the health, rights, welfare, and quality of life of people receiving long term care services. State certified staff and volunteers investigate and resolve complaints for persons who live in nursing homes, assisted living homes, adult care facilities and individuals receiving home and community-based services. The Ombudsman provides information regarding Medicare, Medicaid, resident consumer rights and long term care quality options and alternatives. Serves nine counties: Clark, Champaign, Greene, Logan, Montgomery, Preble, Darke, Miami, and Shelby.
Ombudsman Program
11 West Monument Avenue, Suite 606, Dayton, OH 45402
Provides advance the health, rights, welfare, and quality of life of people receiving long term care services. State certified staff and volunteers investigate and resolve complaints for persons who live in nursing homes, assisted living homes, adult care facilities and individuals receiving home and community-based services. The Ombudsman provides information regarding Medicare, Medicaid, resident consumer rights and long term care quality options and alternatives. Serves nine counties: Clark, Champaign, Greene, Logan, Montgomery, Preble, Darke, Miami, and Shelby.
Long Term Care Ombudsman
2800 Euclid Avenue, Suite 600, Cleveland, OH 44115
Investigates and works to resolve complaints about long-term care in nursing homes, adult care homes, and community-based services.
Long Term Care Ombudsman
2800 Euclid Avenue, Suite 600, Cleveland, OH 44115
Investigates and works to resolve complaints about long-term care in nursing homes, adult care homes, and community-based services.
Ohio Department Of Aging
30 East Broad Street, 22nd Floor, Columbus, OH 43215
Advocates for people receiving home care (including meals and transportation services), assisted living and nursing home care. Works to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights.
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Long Term Care Ombudsman
8111 Rockside Road, Suite 250, Cleveland, OH 44125
Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals, and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.