Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes and adult care facilities, and consumers of home care services. Ombudsman volunteers are present in nursing homes to speak with residents, observe conditions, and resolve simple complaints. The Ombudsman Program provides information on long-term care options, laws, and regulations.

Advocates for people receiving home care (including meals and transportation services), assisted living and nursing home care. Works to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights.

Provides advice on selecting long-term care providers. Educates consumers of their rights with insurance issues

Provides advocacy for residents of nursing homes, personal care and family care homes. Identifies, investigates, and attempts to resolve problems and complaints made by or on behalf of facility residents.

Provides advocacy for residents of nursing homes, personal care and family care homes. Identifies, investigates, and attempts to resolve problems and complaints made by or on behalf of facility residents.

Advocates for people receiving nursing home care, assisted living care and home care services. Investigates and attempts to resolve all types of complaints about care and services. In some cases, may mediate disputes between patients and their health care service provider. Provides information on long-term care options, laws, and regulations.

Investigates and attempts to resolve complaints made by, or on behalf of, residents of nursing facilities, residential care homes, assisted living facilities, and other supervised living facilities for older adults.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

The Long Term Care Ombudsman Program (LTCOP) works to advance the health, rights, welfare, and quality of life of people receiving long term care services. State certified staff and volunteers investigate and resolve complaints for persons who live in nursing homes, assisted living homes, adult care facilities and individuals receiving home and community-based services. The Ombudsman provides information regarding Medicare, Medicaid, resident consumer rights and long term care quality options and alternatives. The LTCOP serves nine counties: Clark, Champaign, Greene, Logan, Montgomery, Preble, Darke, Miami, and Shelby.

Provides services to improve the quality of life and quality of care for consumers of long-term care. These consumers include residents of long-term care in nursing homes, residential care facilities, adult care facilities, as well as those who receive community-based long-term care services like home care, transportation, or home delivered meals. Long Term Care Ombudsmen protect the health, safety, welfare, and rights of long-term care residents and consumers by: - Investigating and resolving complaints - Promoting the enforcement of laws and regulations - Advising and recommending policy to state and federal government agencies on long-term care issues - Educating the public, consumers, providers and policy makers.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

The Long-Term Care Ombudsman provides a voice for consumers of long-term care services in nursing homes, county homes, residential care facilities, adult care facilities, adult foster homes and in private residences. They seek to identify, verify and resolve concerns regarding quality of life and quality of care in the above settings. Ombudsmen work with long-term care consumers, families, as well as staff and administrations of long- term care providers to resolve complaints in an objective, unbiased confidential manner. They answer requests for information regarding rights and choices in long-term care matters. They also work to educate consumers, staff and the general public on the rights of consumers of long- term care.

Offers long term care Ombudsman services. Investigates and resolves complaints related to long-term care, including nursing homes, residential care facilities, adult care homes, and in-home services.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Accepts and investigates long term care and MyCare Ohio complaints for Ohioians covered by both Medicare and Medicaid through this program. Services include: - Provides Ombudsman Core Services (information, advocacy and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well. - Provides information regarding rights and benefits to members, families and providers within the MyCare Ohio service delivery system. - Investigates and resolves complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations. - Assists and represents MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.

Provides advocates who work to resolve complaints about services, help individuals select a provider and offer information about benefits and consumer rights.

Seeks to improve the quality of care and quality of life of residents in nursing homes and other long-term care facilities in Ohio. Handles complaints, advocates for residents, and helps resolve problems between the individual and the long-term care provider. Offers information about resident's rights, quality of care, and quality of life. Can provide some information about advance directives such as living will and durable power of attorney for health care.

Provides services to improve the quality of life and quality of care for consumers of long-term care. These consumers include residents of long-term care in nursing homes, residential care facilities, adult care facilities, as well as those who receive community-based long-term care services like home care, transportation, or home delivered meals. Long Term Care Ombudsmen protect the health, safety, welfare, and rights of long-term care residents and consumers by: - Investigating and resolving complaints - Promoting the enforcement of laws and regulations - Advising and recommending policy to state and federal government agencies on long-term care issues - Educating the public, consumers, providers and policy makers.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.