LONG-TERM CARE OMBUDSMAN PROGRAM | DIRECTION HOME AKRON CANTON AREA AGENCY ON AGING AND DISABILITIES
Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes and adult care facilities, and consumers of home care services. Ombudsman volunteers are present in nursing homes to speak with residents, observe conditions and resolve simple complaints. The Ombudsman Program provides information on long-term care options, laws, and regulations.
Categories
Data provided by
211 Summit
Physical Address
1949 Town Park Boulevard, Uniontown, OH 44685
Hours
Call during regular office hours Monday through Friday from 8:00am to 5:00pm.
Voice
Fax
(330) 896-6644
Website
Application process
Call the office or visit the website for more information or to make a complaint.
Fee
No fee.
Eligibility
Serves residents of Summit, Portage, Stark, and Wayne counties age 60 and over receiving care in institution or in the community.
Languages
None.
Agency info
DIRECTION HOME AKRON CANTON AREA AGENCY ON AGING AND DISABILITIES
Plans, funds, and coordinates services for older persons and persons with disabilities in Portage, Stark, Summit, and Wayne counties to live with dignity and choices in their homes and communities for as long as possible. Administers PASSPORT, MyCare Ohio, The Assisted Living Waiver, The Ohio Home Care Waiver, Care Coordination, Elder Rights, Family Caregiver Support Program, Nursing Home Placement Assistance Program, and other services designed to help older adults and individuals with functional limitations maintain independence. Provides funds for services administered by other community agencies including client finding, specialized information and referral, transportation, home-delivered meals, medical treatment, personal care, respite care, safety monitoring, health assessments, congregate meals, recreational activities, and adult day care.