Long Term Care Ombudsman | Ohio District 5 Area Agency On Aging

The Long-Term Care Ombudsman provides a voice for consumers of long-term care services in nursing homes, county homes, residential care facilities, adult care facilities, adult foster homes and in private residences. They seek to identify, verify and resolve concerns regarding quality of life and quality of care in the above settings. Ombudsmen work with long-term care consumers, families, as well as staff and administrations of long- term care providers to resolve complaints in an objective, unbiased confidential manner. They answer requests for information regarding rights and choices in long-term care matters. They also work to educate consumers, staff and the general public on the rights of consumers of long- term care.

Data provided by

211 Pathways

Physical Address

2131 Park Avenue West, Suite 100, Ontario, OH 44906

Hours

Mon-Fri 9am-5pm.

Fax

(419) 522-9482

Application process

Call for more information.

Fee

None.

Eligibility

Long-term care consumers who reside in nursing homes, county homes, residential care facilities, adult care facilities, and adult foster homes and those residing in their own home receiving home and community based care services regardless of age.

Service area

Ashland County, Ohio Seneca County, Ohio Morrow County, Ohio Wyandot County, Ohio Marion County, Ohio Richland County, Ohio Crawford County, Ohio Huron County, Ohio Knox County, Ohio

Agency info

Ohio District 5 Area Agency On Aging

Provides a comprehensive, coordinated service system for older and disabled individuals in the nine county planning and service area ensuring availability of a variety of services in their communities to help them secure and maintain maximum independence and dignity in a home environment. Administers the Community Care Coordination Program, Family Caregiver Support Program, Housing/Home Repair Program, Information and Referral, Long-Term Care Ombudsman Program, Housing Directory for Seniors, Energy Assistance, HEMEN (Helping Elderly Meet Essential Needs), Training, Alzheimer's and Caregiver Respite, Assisted Living Program and PASSPORT Program. Case management of Ohio Homecare waiver individuals. Covers nine counties: Ashland, Crawford, Huron, Knox, Marion, Morrow, Richland, Seneca, and Wyandot.