LONG-TERM CARE OMBUDSMAN PROGRAM | LONG TERM CARE OMBUDSMAN

Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.

Data provided by

211 Summit

Physical Address

8111 Rockside Road, Suite 250, Cleveland, OH 44125

Hours

Monday - Friday: 8:30am to 4:30pm.

Fax

(216) 696-6216

Voice

(800) 365-3112

Toll-Free | Office and Reporting Line

Application process

Call the office for more information.

Fee

No fee.

Eligibility

Serves residents of Lorain, Medina, Cuyahoga, Geauga, and Lake counties age 60 and over receiving care in institution or in the community.

Languages

None.

Agency info

LONG TERM CARE OMBUDSMAN

Provides information, referrals and advocacy, as well as help resolving complaints regarding nursing homes, residential care facilities, adult care homes, and community-based care services. Assists in the selection of long-term care facilities, including providing information on those that offer Alzheimer's care units, and hospice and respite care.