Long-Term Care Ombudsman Program | Long Term Care Ombudsman

8111 Rockside Road, Suite 250, Cleveland, OH 44125

Eligibility

Serves residents of Lorain, Medina, Cuyahoga, Geauga, and Lake counties age 60 and over receiving care in institution or in the community.

Hours

Same as site hours.

(216) 696-6216

Fax

(216) 696-2719

Voice

(800) 365-3112

Voice - voice | Office and Reporting Line

https://www.ltco.org

[email protected]

Languages

None.

Application process

Call the office for more information.

Fees

No fee.

Service area

Lorain County, Ohio
Cuyahoga County, Ohio
Medina County, Ohio
Geauga County, Ohio
Lake County, Ohio

Description

Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals, and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.

Data provided by

211 Summit

What's Here

Patient Rights Assistance Long Term Care Ombudsman Programs

Providing organization

Long Term Care Ombudsman

Provides information, referrals, and advocacy, as well as help resolving complaints regarding nursing homes, residential care facilities, adult care homes, and community-based care services. Assists in the selection of long-term care facilities, including providing information on those that offer Alzheimer's care units, and hospice and respite care.