1-25 of 30
Reviews complaints submitted to the Department of Education about issues with federal student loans and/or loan servicers when a borrower feels that the initial response to their complaint is wrong, incomplete, or the problem is otherwise unresolved.
Reviews complaints submitted to the Department of Education about issues with federal student loans and/or loan servicers when a borrower feels that the initial response to their complaint is wrong, incomplete, or the problem is otherwise unresolved.
Contact the Mayor's office with concerns or questions pertaining to the City of Reynoldsburg.
Contact the Mayor's office with concerns or questions pertaining to the City of Reynoldsburg.
Categories
Local Officials Offices
Local Government Complaints/Ombudsman Offices
Investigates complaints and advocates for residents of long term care facilities. Assists nursing home and group home residents with asserting their rights and with problems concerning Medicare, Medicaid, and social security. Handles complaints of long term care services provided in home and community settings. Promotes volunteer visitation and advocacy services.
Investigates complaints and advocates for residents of long term care facilities. Assists nursing home and group home residents with asserting their rights and with problems concerning Medicare, Medicaid, and social security. Handles complaints of long term care services provided in home and community settings. Promotes volunteer visitation and advocacy services.
Categories
Long Term Care Ombudsman Programs
Nursing Facility Complaints
Adult Residential Facility Complaints
Government Complaints/Government Ombudsman Offices
Nursing Facility Referrals
The Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights.
Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.
In addition, ombudsmen:
- Advocate for person-centered approaches by providers to meet the needs and honor the preferences of residents;
- Link residents with services or agencies;
- Offer resources for selecting long-term care providers; and
- Provide information and assistance with benefits and insurance.
The Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights.
Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.
In addition, ombudsmen:
- Advocate for person-centered approaches by providers to meet the needs and honor the preferences of residents;
- Link residents with services or agencies;
- Offer resources for selecting long-term care providers; and
- Provide information and assistance with benefits and insurance.
Categories
State Government Complaints/Ombudsman Offices
Provides assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by state agencies or officials in the executive branch of government. Addresses complaints within the governor, governor's cabinet and staff, state agencies, departments, boards, commissions, and any individual appointed, employed, or controlled under the authority of the governor.
Provides assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by state agencies or officials in the executive branch of government. Addresses complaints within the governor, governor's cabinet and staff, state agencies, departments, boards, commissions, and any individual appointed, employed, or controlled under the authority of the governor.
Categories
Government Complaints/Government Ombudsman Offices
Accepts and investigates MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provide Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provide information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigate and resolve complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assist and represent MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Accepts and investigates MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include:
- Provide Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well.
- Provide information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system.
- Investigate and resolve complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations.
- Assist and represent MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.
Categories
State Medicaid Waiver Appeals/Complaints
Government Complaints/Government Ombudsman Offices
Medicaid Information/Counseling
Provides a means by which individuals may request a state hearing. A state hearing is a meeting with the client, someone from the local agency, and a hearing officer from the Ohio Department of Job and Family Services (ODJFS). The person from the local agency will explain the action it has taken or wants to take on the case. Then the client will have a chance to tell why they think it is wrong. The hearing officer will listen to both sides of the argument, and may ask questions to help bring out all the facts. The hearing officer will review the facts presented at the hearing, and recommend a decision based on whether or not the rules were correctly followed in the case.
Provides a means by which individuals may request a state hearing. A state hearing is a meeting with the client, someone from the local agency, and a hearing officer from the Ohio Department of Job and Family Services (ODJFS). The person from the local agency will explain the action it has taken or wants to take on the case. Then the client will have a chance to tell why they think it is wrong. The hearing officer will listen to both sides of the argument, and may ask questions to help bring out all the facts. The hearing officer will review the facts presented at the hearing, and recommend a decision based on whether or not the rules were correctly followed in the case.
Categories
Medicaid Appeals/Complaints
Government Complaints/Government Ombudsman Offices
Office of Client Rights receives complaints and/or inquiries from individuals, families, and the community to improve the services provided. The office acts as a separate and distinct office and can answer questions and help faciliate resolution of complaints.
Office of Client Rights receives complaints and/or inquiries from individuals, families, and the community to improve the services provided. The office acts as a separate and distinct office and can answer questions and help faciliate resolution of complaints.
Categories
Government Complaints/Government Ombudsman Offices
Call the Ombudsman's office when you have exhausted all other resources or more information is needed and you don’t know where to turn. You may also contact them if you aren’t satisfied with BWC or IC services, and you have an emergency that requires immediate action. When you call, please have your BWC claim/policy number or your Social Security number available.
Call the Ombudsman's office when you have exhausted all other resources or more information is needed and you don’t know where to turn. You may also contact them if you aren’t satisfied with BWC or IC services, and you have an emergency that requires immediate action. When you call, please have your BWC claim/policy number or your Social Security number available.
Categories
State Government Complaints/Ombudsman Offices
Contact the Mayor's office with concerns or questions pertaining to the City of Lancaster.
Contact the Mayor's office with concerns or questions pertaining to the City of Lancaster.
Categories
Local Officials Offices
Local Government Complaints/Ombudsman Offices
Accepts and investigates complaints about the MyCare Ohio program. Provides information regarding rights and benefits to members, families and providers within the service delivery system. Investigates and attempts to resolve complaints regarding program enrollees.
Accepts and investigates complaints about the MyCare Ohio program. Provides information regarding rights and benefits to members, families and providers within the service delivery system. Investigates and attempts to resolve complaints regarding program enrollees.
Categories
Government Complaints/Government Ombudsman Offices
Home Health Care Complaints
Contact the Mayor's office with concerns or questions pertaining to the City of Pickerington.
Contact the Mayor's office with concerns or questions pertaining to the City of Pickerington.
Categories
Local Government Complaints/Ombudsman Offices
Local Officials Offices
Provides a neutral, non-involved party to handle concerns regarding agency service delivery, grievances, and appeals.
Provides a neutral, non-involved party to handle concerns regarding agency service delivery, grievances, and appeals.
Categories
Government Complaints/Government Ombudsman Offices
Assists low income individuals and families in obtaining social services, including child care assistance, transportation services, adult protection services, HealthChek, PRS.
Assists low income individuals and families in obtaining social services, including child care assistance, transportation services, adult protection services, HealthChek, PRS.
Categories
Free Transit Passes
Adult Protective Services
Government Complaints/Government Ombudsman Offices
Child Care Expense Assistance
Provides advocacy services and information and referral services for physically and mentally disabled people in Medina County. Offers Ombudsman assistance with complaints about services to individuals with developmental disabilities. Collaborates with the Medina County Board of Developmental Disabilities and Catholic Charities of Medina County.
Provides advocacy services and information and referral services for physically and mentally disabled people in Medina County. Offers Ombudsman assistance with complaints about services to individuals with developmental disabilities. Collaborates with the Medina County Board of Developmental Disabilities and Catholic Charities of Medina County.
Categories
Government Complaints/Government Ombudsman Offices
Specialized Information and Referral
People With Disabilities/Health Conditions
Disability Rights Groups
Accepts complaints about issues which relate to the activities, actions, or lack of action by the Kentucky Cabinet for Health and Family Services. Conducts objective, neutral, and independent reviews of complaints; offers remedies when complaints are substantiated; and uses information from the complaints and investigations to identify and resolve problems within the agency.
Accepts complaints about issues which relate to the activities, actions, or lack of action by the Kentucky Cabinet for Health and Family Services. Conducts objective, neutral, and independent reviews of complaints; offers remedies when complaints are substantiated; and uses information from the complaints and investigations to identify and resolve problems within the agency.
Categories
Government Complaints/Government Ombudsman Offices
This office will investigate and resolve concerns made by or on behalf of children and families involved with public children services agencies, Title IV-E agencies, or private provider agencies that administer or oversee foster care or placement services for the children services system. The office will ensure the independent and impartial review of youth, family, and community complaints or concerns.
This office will investigate and resolve concerns made by or on behalf of children and families involved with public children services agencies, Title IV-E agencies, or private provider agencies that administer or oversee foster care or placement services for the children services system. The office will ensure the independent and impartial review of youth, family, and community complaints or concerns.
Categories
State Government Complaints/Ombudsman Offices
Provides Youth and Family Ombudsman. This is a person whose role is to listen to any concerns from youth, young adults, or other adults involved in the children services system. The Ombudsman is independent and neutral; they do not work for a children services agency, title IV-E court, residential facility, or foster care agency. The Ombudsman is there to help resolve concerns. The Ombudsman can listen to concerns about placement, care, services, review the situation, look at documentation, or speak to others to help reach a solution.
Provides Youth and Family Ombudsman. This is a person whose role is to listen to any concerns from youth, young adults, or other adults involved in the children services system. The Ombudsman is independent and neutral; they do not work for a children services agency, title IV-E court, residential facility, or foster care agency. The Ombudsman is there to help resolve concerns. The Ombudsman can listen to concerns about placement, care, services, review the situation, look at documentation, or speak to others to help reach a solution.
Categories
Government Complaints/Government Ombudsman Offices
Local government and administration office that handles services such as local zoning, utilities, and taxes.
Local government and administration office that handles services such as local zoning, utilities, and taxes.
Categories
Local Government Complaints/Ombudsman Offices
Local Officials Offices
Accepts reports of fraud, theft, and other incidents of misusing public funds involving elected officials or any public employee in local, county, or state government, and enters them into a centralized statewide incident and investigation management system. Investigates fraud and illegal acts that may affect government resources and assists in the prosecution of subsequent cases.
Maintains a public log of fraud reported through the Ohio Fraud Report System. It includes the date of the report, the entity complained of, the nature of the complaint, and the status of the review of the complaint.
Accepts reports of fraud, theft, and other incidents of misusing public funds involving elected officials or any public employee in local, county, or state government, and enters them into a centralized statewide incident and investigation management system. Investigates fraud and illegal acts that may affect government resources and assists in the prosecution of subsequent cases.
Maintains a public log of fraud reported through the Ohio Fraud Report System. It includes the date of the report, the entity complained of, the nature of the complaint, and the status of the review of the complaint.
Categories
Employee Fraud Reporting
Government Complaints/Government Ombudsman Offices
The Ohio Youth and Family Ombudsman reviews youth, family, and community complaints and concerns, while attempting to resolve the issues. They cannot investigate claims of abuse or neglect, nor respond to emergencies.
The Ohio Youth and Family Ombudsman reviews youth, family, and community complaints and concerns, while attempting to resolve the issues. They cannot investigate claims of abuse or neglect, nor respond to emergencies.
Categories
Government Complaints/Government Ombudsman Offices
Accepts complaints concerning agency services (OWF, Food Stamps, Medicaid, etc.) to help individuals obtain a fair resolution to their concerns.
Accepts complaints concerning agency services (OWF, Food Stamps, Medicaid, etc.) to help individuals obtain a fair resolution to their concerns.
Categories
Medicaid Appeals/Complaints
Government Complaints/Government Ombudsman Offices
Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.
Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.
Categories
Government Complaints/Government Ombudsman Offices
Children's Residential Facility Complaints
Promotes ethics in public service to strengthen the public's confidence that Government business is conducted with impartiality and integrity. Accepts and investigates complaints against public officials and state/local government.
Promotes ethics in public service to strengthen the public's confidence that Government business is conducted with impartiality and integrity. Accepts and investigates complaints against public officials and state/local government.
Categories
Government Complaints/Government Ombudsman Offices
Investigates complaints from Montgomery County citizens about all government agencies. Provides information about government services, schools, and social services. Offers information, advice and referral services for all levels of government.
Investigates complaints from Montgomery County citizens about all government agencies. Provides information about government services, schools, and social services. Offers information, advice and referral services for all levels of government.
Categories
Government Complaints/Government Ombudsman Offices