Appeals / Complaints - Job And Family Services Clients | Darke County Job And Family Services
631 Wagner Ave., Greenville, OH 45331
Voice - voice | Statewide Contact Center: Apply, renew, Casework by phone
Voice
Voice - voice | Financial, Medical, Food services
Voice - voice | Waivers, Nursing Home
Client should first contact their caseworker Phone M-F: 8:00am-4:00pm or walk in M-Th: 8:00am-4:00pm or Friday: 8:00am-3:00pm (or the caseworker's supervisor) to discuss the issue. If the problem is not resolved at this level, the client may call the Ombudsman for assistance or to request a state hearing.
Free.
Darke County, Ohio
Description
Provides a complaint process for clients who feel that there may have been a mistake on their case. The first step is to contact the caseworker in question, or their supervisor. If the client is not satisfied with the result, a state hearing may be requested. The state hearing is a meeting with the client, an agency representative, and a hearing officer from the Ohio Department of Job and Family Services. The hearing officer will hear information from the client and the agency and make a decision to resolve the issue.
Data provided by
211 Cleveland
Providing organization
Darke County Job And Family Services
Government agency that promotes self-sufficiency and family stability by providing emergency financial assistance, employment services, child and adult protective services, child support services, Medicaid, food assistance (SNAP), child development programming, and a wide variety of social services.