Customer Resolution Unit - Cuyahoga Jfs Clients | Cuyahoga County Job And Family Services
1641 Payne Ave., Rm 520, Cleveland, OH 44114
Hispanic Directory.
Serves clients of Cuyahoga County Job and Family Services
None (the information needed to resolve the complaint is generally available via computer)
M-F: 8:30am-4:30pm
voice | Customer Relations main - If still not resolved
voice | Contact Center
If the client is working with a specific caseworker, and knows how to contact them or is comfortable contacting them, they should first attempt to resolve the situation with their caseworker. If the client does not have a specific caseworker (or doesn't know how to contact them or is uncomfortable contacting them), they can call the Statewide Contact Center M-F: 8:00am-4:00pm to share their concern. If the situation is still not resolved, the client should phone the Customer Relations Office M-F: 8:30am-4:30pm to make a complaint (they should get a call back within one business day).
Free
Cuyahoga County, Ohio
Accepts complaints concerning agency services (OWF, Food Stamps, Medicaid, etc.) to help individuals obtain a fair resolution to their concerns.
211 Cleveland
Cuyahoga County Job And Family Services
Government agency that promotes self-sufficiency and family stability by providing emergency financial assistance, employment services, child support services, Medicaid, food assistance (SNAP), and a wide variety of social services.