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Help Desk: Complaints / Info: Protective Services / Child Foster & Residential Services | Ohio Department Of Job And Family Services

4200 E 5th Ave., 2nd Flr., Columbus, OH 43219

No restrictions, but can only address issues specific to agencies and facilities in Ohio. Anyone can call to share their concern or to get information about these issues, but only those who are a party to the case in question can file a formal complaint.
M-F: 8:00am-5:00pm
(614) 466-1213

Voice - voice | Main Office Line

(844) 234-5437

Voice - voice | Option 1 - Child Welfare

https://outhandfamilyombudsmen.ohio.gov/
[email protected]

Phone for service M-F: 8:00am-4:30pm or email anytime.

Free

Ohio

Description

Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.

Data provided by

211 Cleveland

Providing organization

Ohio Department Of Job And Family Services

Develops and oversees programs and services designated to help Ohioans be healthy and safe while gaining and maintaining employment and independence. Programs include adoption, child care, child support, Disability Assistance, Food Stamps, foster care, labor exchange, Medicaid, Ohio Works First, Prevention, Retention and Contingency (PRC), protective services, Unemployment Compensation, veterans' services, women's services and workforce development. Formed by the merger of the Dept. of Human Services and the Bureau of Employment Services. Details on some programs are covered in County-level Job and Family Service agencies in this database.