HELP DESK: COMPLAINTS / INFO: PROTECTIVE SERVICES / CHILD FOSTER & RESIDENTIAL SERVICES | OHIO DEPARTMENT OF JOB AND FAMILY SERVICES
Provides information about and accepts questions or concerns regarding foster care, child protection, kinship care, adoption, and adult protective services. Also provides information on and responds to questions or concerns about the licensing of foster homes that have been recommended by public and private agencies, private child placement agencies and private non-custodial agencies that operate foster care/adoption programs or residential facilities, or public agencies that operate residential facilities. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.
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211 Cleveland
Physical Address
4200 E 5th Ave., Columbus, OH 43219
Hours
M-F: 8:00am-5:00pm
Website
Application process
Phone for service M-F: 8:00am-4:30pm or email anytime.
Fee
Free
Eligibility
No restrictions, but can only address issues specific to agencies and facilities in Ohio. Anyone can call to share their concern or to get information about these issues, but only those who are a party to the case in question can file a formal complaint.
Agency info
OHIO DEPARTMENT OF JOB AND FAMILY SERVICES
Develops and oversees programs and services designated to help Ohioans be healthy and safe while gaining and maintaining employment and independence. Programs include adoption, child care, child support, Disability Assistance, Food Stamps, foster care, labor exchange, Medicaid, Ohio Works First, Prevention, Retention and Contingency (PRC), protective services, Unemployment Compensation, veterans' services, women's services and workforce development. Formed by the merger of the Dept. of Human Services and the Bureau of Employment Services. Details on some programs are covered in County-level Job and Family Service agencies in this database.