View Search Results

The Help Center of the Attorney General's Office provides basic guidance and assistance with consumer issues.

The Help Center of the Attorney General's Office provides basic guidance and assistance with consumer issues.

Provides information and takes complaints or reports on various consumer protection issues including crime, foreclosure, charitable organizations, Medicaid/Medicare fraud, consumer fraud, scams, patient abuse and neglect and other suspected violations of Ohio law.

Provides information and takes complaints or reports on various consumer protection issues including crime, foreclosure, charitable organizations, Medicaid/Medicare fraud, consumer fraud, scams, patient abuse and neglect and other suspected violations of Ohio law.

The FDA’s medical product safety reporting program for health professionals, patients and consumers.

The FDA’s medical product safety reporting program for health professionals, patients and consumers.

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination.

Coordinates with a variety of agencies to provide investigation of all types of consumer scams that Cuyahoga County residents encounter. Topics may include improper debt collection, landlord/tenant issues, identity theft, home repair programs, finance company, auto purchase, cable TV, cell phone service, Internet service provider, mortgage company, realtor, telephone solicitation, and other complaints related to specific business interactions. Can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

This Agency helps to resolve and report local customer reviews (positive, neutral or negative), and complaints, between consumers and businesses and between businesses regarding customer service, repair, delivery, advertising, selling, service, products, guarantee-warranty, refund-exchanges, contracts, billing-collection, and charitable solicitation fundraising. Helps resolve complaints about new car complaints auto and manufacturers through AutoLine. Customer Reviews and Complaints may be filed against BBB Accredited Businesses and Non-Accredited Businesses. BBB does not provide legal counsel or process complaints against the government or involving employment disputes. We also offer BBB Scam Tracker to view and report scams. We have staff members available to provide speakers on a number of topics.

This Agency helps to resolve and report local customer reviews (positive, neutral or negative), and complaints, between consumers and businesses and between businesses regarding customer service, repair, delivery, advertising, selling, service, products, guarantee-warranty, refund-exchanges, contracts, billing-collection, and charitable solicitation fundraising. Helps resolve complaints about new car complaints auto and manufacturers through AutoLine. Customer Reviews and Complaints may be filed against BBB Accredited Businesses and Non-Accredited Businesses. BBB does not provide legal counsel or process complaints against the government or involving employment disputes. We also offer BBB Scam Tracker to view and report scams. We have staff members available to provide speakers on a number of topics.

Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

Federal agency that oversee the protection of consumers against unfair, deceptive or fraudulent practices. Accepts consumer complaints, oversees the development and enforcement of consumer protection laws and regulations, investigates businesses and people who violate the law, and educates consumers and businesses on their rights. Accepts complaints about identity theft, National Do Not Call Registry violations, online privacy, telemarketing scams, credit scams, immigration services, sweepstakes, lotteries and prizes, business opportunities and work from home schemes, health and weight loss products, deb collection, credit reports and financial matters.

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.