Consumer Information/complaints | Better Business Bureau Serving Central Ohio

BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.

Data provided by

211 Cleveland

Physical Address

1169 Dublin Rd., Columbus, OH 43215

Hours

Office hours: M-F: 8:00am-4:30pm. Available via phone or live chat on website: M-F: 9:00am-12:00noon and 1:00pm-4:00pm.

Fax

(614) 486-6631

Application process

Complaints can be submitted through mail, website, or phone. Check bbb.org to look up businesses and charities, submit complaints and customer reviews, and access Business Profiles. Representatives are available to assist businesses and consumers by phone and chat feature on the website M-F: 9:00 am-12:00noon and 1:00pm-4:00pm and information is always available on bbb.org.

Fee

Consumers can file complaints and submit reviews at no charge.

Eligibility

Serves consumers in Adams, Champaign, Coshocton, Delaware, Fairfield, Fayette, Franklin, Hocking, Knox, Licking, Logan, Madison, Marion, Meigs, Morrow, Muskingum, Perry, Pickaway, Ross, Union, and Vinton Counties. For membership, business must have been in service for at least one year and meet and maintain specific accreditation standards.

Service area

Licking County, Ohio Ross County, Ohio Muskingum County, Ohio Adams County, Ohio Fairfield County, Ohio Logan County, Ohio Knox County, Ohio Delaware County, Ohio Union County, Ohio Madison County, Ohio Fayette County, Ohio Perry County, Ohio Morrow County, Ohio Vinton County, Ohio Coshocton County, Ohio Franklin County, Ohio Meigs County, Ohio Pickaway County, Ohio Marion County, Ohio Champaign County, Ohio Hocking County, Ohio

Agency info

Better Business Bureau Serving Central Ohio

Serves Central Ohio as a community-based resource, advisor, and partner in business through evaluation and accreditation, education and training.