Goal is to successfully resolve complaints involving buyers and sellers in a fair and timely fashion. This includes complaints involving consumer-to-business and business-to- business transactions that involve the advertisement and/or sale of a product or service. Information concerning the nature and resolution of complaints filed with BBB is used in developing BBB Reliability Reports on companies. BBB accepts complaints whether or not the business is a BBB Accredited Business. BBB generally does not handle complaints which are more effectively handled by other government or private agencies or the legal system, such as complaints involving employment practices, discrimination, or matters in litigation. We will not handle complaints regarding professions (doctors, lawyers, etc.) or employer/employee disputes.