Consumer Protection - Complaints | Cuyahoga County Department Of Consumer Affairs
2079 E 9th St., 4th Fl., Cleveland, OH 44115
Required documents
Hours
M-F: 8:30am-4:30pm.
(216) 443-7035
Voice
Fees
Free
Service area
United States
Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.
Last Verified
01/30/2025
What's Here
Internet Service Provider ComplaintsCollection ComplaintsHome Improvement/Repair ComplaintsCheck Seller/Casher ComplaintsCharitable Organization ComplaintsFinance Company ComplaintsAutomobile Manufacturer ComplaintsGovernment Consumer Protection AgenciesCredit Union ComplaintsDebt Consolidation Service ComplaintsGeneral Consumer ComplaintsBank/Savings and Loans ComplaintsConsumer Fraud ReportingInsurance ComplaintsHome Health Care ComplaintsCell Phone Complaints
Providing organization
Cuyahoga County Department Of Consumer Affairs
Mediates consumer complaints against businesses; lets consumers and business owners know about consumer protection laws; issues alerts about unfair sales tactics and scams; and helps consumers find personal finance resources. Provides advice to people who have encountered rip-offs, scams and identity theft as well as those who are dealing with bad credit, credit reports or debt collection issues.
Data provided by
211 Cleveland
