General Consumer Complaints | Greyhound
Po Box 660362, Dallas, TX 75266
Eligibility
Greyhound consumers.
Required documents
Hours
Mon-Fri 8am-5pm CST.
(800) 531-5332
Voice
(800) 231-2222
Voice
Website
http://www.greyhound.comApplication process
Call or visit website to register a complaint.
Fees
None.
Service area
Monroe County, Ohio
Noble County, Ohio
Coshocton County, Ohio
Wyandot County, Ohio
Knox County, Ohio
Guernsey County, Ohio
Licking County, Ohio
Washington County, Ohio
Pickaway County, Ohio
Marion County, Ohio
Athens County, Ohio
Crawford County, Ohio
If you have a specific customer service issue other than baggage or refunds, visit https://www.greyhound.com/en/CustomerAssistanceRequest.aspx to send an e-mail to our Customer Assistance Group.
For problems with baggage handling, visit https://www.greyhound.com/en/BaggageHandlingRequest.aspx to send an e-mail to Baggage Services. For lost baggage, visit https://www.greyhound.com/en/BaggageLocationRequest.aspx to send an e-mail to our Baggage Locator Service.
For general questions with refunds, please visit https://www.greyhound.com/en/RefundsAndExchangesRequest.aspx to send an e-mail to our Refunds Desk.
Last Verified
12/10/2025
What's Here
Providing organization
Greyhound
Intercity bus transportation, serving more than 3,800 destinations across North America.
Data provided by
211 Pathways