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77 S High St., Flr. 20, Columbus, OH 43215

Assists in resolving complaints against registered cemeteries through mediation and conciliation.

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211 Cleveland

4330 E West Hwy., Bethesda, MD 20814

Has jurisdiction over 15,000 consumer products and accepts complaints regarding the safety of these products. Does not handle complaints about cars, food, drugs, medicine, medical devices and other medical products, child car seats, cosmetics, firearms, and business practices. Alerts the public to product hazards and product recalls (including those relating to lead) and provides safety information. Offers printed safety information on a variety of consumer products and issues.

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211 Cleveland

801 W Superior Ave., 14th Fl. Carl Stokes Us Court House, Cleveland, OH 44113

Takes and investigates complaints from the public regarding possible federal antitrust violations or potential anti-competitive activities, both civil and criminal. Examples of reportable activities are price-fixing between or among companies or rigging bids unfairly.

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211 Cleveland

1169 Dublin Road, Columbus, OH 43215-1000

The BBB AUTO LINE makes resolving your lemon law complaint as simple as possible. Their role is to open communication between you and your manufacturer and to assist in the speedy resolution of your auto warranty or lemon law dispute. AUTO-LINE will guide you each step of the way: through collecting documentation, negotiating a possible settlement and navigating the arbitration process. Learn more about the complete BBB AUTO LINE dispute resolution process by visiting the BBB website to get started.

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211 Pathways

77 S High St., Flr. 21, Columbus, OH 43215

Accepts complaints that may help consumers resolve problems with an Ohio-chartered financial institution. Maintains a list of these institutions on website including persons to contact at each.

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211 Cleveland

455 Park Place, Suite 120a, Lexington, KY 40511

Accepts and, where possible, attempts to resolve complaints regarding individuals and organizations that provide child care services. Included are complaints concerning licensing, cleanliness and safety of homes or facilities, treatment of children, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of child care providers.

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211 UWGC

30 East Broad Street, 14th Floor, Columbus, OH 43215-3428

Regulates and licenses charitable organizations within the State of Ohio. o.

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HelpLink 211 Dayton

8200 Cedar Rd., Chesterland, OH 44026

Assists consumers in cases where an immediate change in residential setting is needed, where it is necessary to deal with law enforcement, or where there is alleged abuse or neglect of the consumer. Provides information and referral for all services. Monitors residential and day programs, does complaint resolution, and acts for advocacy and protection of client rights. This office also monitors Board compliance with legal regulations, oversees its accreditation, and evaluates its services in terms of goals and outcomes.

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211 Cleveland

30 West Spring Street, Columbus, OH 43215

Offers a tip line for reporting concerns related to safety of incarcerated youth including sexual misconduct.

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LSS 211 Central Ohio

61 Greene Street, Suite 200, Xenia, OH 45385

Investigates consumer complaints, white collar crimes, and the fraudulent use of Department of Job and Family Services programs in Greene County.

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HelpLink 211 Dayton

167 W Main St., Chillicothe, OH 45601

Provides information, referrals, and linkage to community services. Monitors residential and day programs, handles complaint resolution, and acts for advocacy and protection of client rights. This office also monitors the Board's compliance with legal regulations, oversees its accreditation, and evaluates its services in terms of goals and outcomes.

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211 Cleveland

11 W Monument Ave., Ste. 606, Dayton, OH 45402

Advocates for people receiving nursing home care, assisted living care and home care services. Investigates and attempts to resolve all types of complaints about care and services. In some cases, may mediate disputes between patients and their health care service provider. Provides information on long-term care options, laws, and regulations.

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211 Cleveland

30 E Broad St., 14th Flr., Columbus, OH 43215

Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.

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211 Cleveland

1275 Lakeside Ave. E, Cleveland, OH 44114

Provides assistance to clients where an immediate change in residential setting is needed, where it is necessary to deal with law enforcement, or where there is alleged abuse or neglect of the client. Monitors residential and day programs, does complaint resolution, and acts for advocacy and protection of client rights.

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211 Cleveland

10903 New Hampshire Avenue, Silver Spring, MD 20993

Provides safety information and answers questions about food, nutrition, dietary supplements, food labeling, cosmetics, pet food, food additives, food biotechnology, blood products, vaccines, tobacco products and medical devices. Handles complaints concerning food (except food items inspected by the USDA including meat, poultry and egg products), food labeling, cosmetics, dietary supplements and medical devices that are under FDA regulation.

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LSS 211 Central Ohio

105 E Gay St., 23rd Flr., Columbus, OH 43215

Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.

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211 Cleveland

1169 Dublin Rd., Columbus, OH 43215

BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.

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211 Cleveland

4200 E 5th Ave., 2nd Flr., Columbus, OH 43219

Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.

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211 Cleveland

4595 South Dixie Drive, Dayton, OH 45439

Unresolved problems with businesses and others are selected for Turn to 2 investigation. Response to written requests is within 5 to10 days. Send: name, address, telephone number, or where you can be reached day or night, description of complaint, and copies of both sides of cancelled checks.

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HelpLink 211 Dayton

2800 Euclid Avenue, Suite 600, Cleveland, OH 44115

Investigates and works to resolve complaints about long-term care in nursing homes, adult care homes, and community-based services.

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Lifeline Lake County 211

77 South High Street, 16th Floor, Riffe Center, Columbus, OH 43215

Accepts and, where possible, attempts to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct, or other inappropriate business practices of architects, landscape architects, and non-licensed persons.

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211 Summit

15 W 4th St., Ste. 300, Dayton, OH 45402

Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

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211 Cleveland

2131 Park Avenue West Suite 100, Ontario, OH 44906-1226

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

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211 Mansfield OH

1200 New Jersey Avenue Southeast, West Building, Washington, DC 20590

Accepts reports of suspected safety defects in vehicles, tires, vehicle equipment, and child safety seats.

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211 UWGC

200 Treeworth Blvd., Broadview Heights, OH 44147

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

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211 Cleveland