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Provides safety information and answers questions about food, nutrition, dietary supplements, food labeling, cosmetics, pet food, food additives, food biotechnology, blood products, vaccines, tobacco products and medical devices. Handles complaints concerning food (except food items inspected by the USDA including meat, poultry and egg products), food labeling, cosmetics, dietary supplements and medical devices that are under FDA regulation.

LSS 211 Central Ohio

Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.

211 Cleveland

BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.

211 Cleveland

Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.

211 Cleveland

Unresolved problems with businesses and others are selected for Turn to 2 investigation. Response to written requests is within 5 to10 days. Send: name, address, telephone number, or where you can be reached day or night, description of complaint, and copies of both sides of cancelled checks.

HelpLink 211 Dayton

Investigates and works to resolve complaints about long-term care in nursing homes, adult care homes, and community-based services.

Lifeline Lake County 211

Accepts and, where possible, attempts to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct, or other inappropriate business practices of architects, landscape architects, and non-licensed persons.

211 Summit

Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

211 Cleveland

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

211 Mansfield OH

211 UWGC

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

211 Cleveland

Regulates cosmetics and electronic products that emit radiation such as microwave ovens and cell phones. Provides consumer information.

211 UWGC

The Fairfield County Department of Health Public will follow up on reports of businesses or other organizations that may be violating an order issued by the local public health department or other officials and are endangering the public and/or their own employees.

211 Fairfield

Provides licensing and inspections for businesses offering tattoo, body piercing, microblading or a combination of these services for permanent facilities or temporary events.

211 Mansfield OH

Provides information about Ohio's child care rules and services, how to apply for publicly funded child care, as well as taking complaints on existing child care providers located in Ohio.

211 Summit

Licenses tattoo and body piercing establishments for compliance with health and safety requirements.

211 Mansfield OH

Accepts and, where possible, attempt to resolve complaints regarding unethical or improper conduct of personnel or other inappropriate business practices of collection agencies or repossessors.

211 Summit

Accepts and, where possible, attempt to resolve complaints regarding safety, sanitation and/or licensing issues at a salon, barbershop, tanning facility, or a cosmetology or barber school.

211 Summit

Responsible for enforcing certain federal laws related to banking, including the Truth in Lending Act, the Community Reinvestment Act, and the Home Mortgage Disclosure Act. Accepts complaints about state-chartered banks that are members of the Federal Reserve System from bank customers experiencing discriminatory treatment or deceptive actions covered by these laws. If contacted regarding an institution that is not part of the Federal Reserve System, will refer to the proper regulator. Cannot resolve contract disputes or matters that are the subjects of pending lawsuits. Problems with individual banks regarding customer service or specific bank policies are not addressed by federal law or regulation and may not be covered by the laws mentioned above.

211 Cleveland

Consumers can contact the OCC, file complaints about national banks, and get answers to frequently asked banking questions at the OCC's consumer site, HelpWithMyBank.gov. or by calling Customer Assistance Group at 800-613-6743.

211 Pathways

Regulates and provides information on groups that may solicit funds for charitable purposes in the State of Ohio. Keeps records of charitable organizations that are licensed with the State of Ohio and may provide financial statements of these organizations. Handles complaints about charities and provides information about which groups may raise funds for other agencies. Licenses charitable bingo games and offers information about them.

211 Cleveland

Licenses and inspects body art establishments. Body art services include: tattooing, permanent cosmetics, and body piercing.

211 Mansfield OH

The FCC addresses consumer complaints related to interstate and international communications by radio, television, wire, satellite and cable.

211 Pathways

Takes and investigates complaints from the public regarding possible federal antitrust violations or potential anti-competitive activities, both civil and criminal. Examples of reportable activities are price-fixing between or among companies or rigging bids unfairly.

211 Cleveland

The BBB AUTO LINE makes resolving your lemon law complaint as simple as possible. Their role is to open communication between you and your manufacturer and to assist in the speedy resolution of your auto warranty or lemon law dispute. AUTO-LINE will guide you each step of the way: through collecting documentation, negotiating a possible settlement and navigating the arbitration process. Learn more about the complete BBB AUTO LINE dispute resolution process by visiting the BBB website to get started.

211 Pathways