Consumer Complaints - Care Facilities / Home Care Agencies | Ohio Department Of Health - Main Campus
Investigates and responds to consumer complaints as well as allegations of abuse/neglect of residents in state licensed hospitals, nursing homes, dialysis centers, assisted living and rehabilitation facilities, hospice agencies, home health agencies, licensed and unlicensed group homes.
Categories
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211 Cleveland
Physical Address
246 N High St., Columbus, OH 43215
Hours
M-F: 8:00am-5:00pm.
Website
Application process
Phone or email for information or to make a complaint. Client should provide as much detailed information about the complaint as possible such as the name and address of the facility, the date and time of the concern and identifiable resident, patient, and staff information. Depending on the call volume that the agency is receiving, hold times may be long and in some cases the caller will need to leave a voice mail. Clients who are in immediate danger for their health and safety should also be referred to appropriate crisis lines (such as a sexual assault hotline) or to the police.
Fee
Free.
Eligibility
Serves Ohio.
Service area
Ohio
Agency info
Ohio Department Of Health - Main Campus
Administers programs that provide comprehensive primary and continuing health services for all residents of Ohio. Works for the prevention of communicable and chronic diseases. Maintains vital statistics and licenses health care facilities. Regulates sanitation, food, and private water systems. Provides bioterrorism information as it relates to health issues.