This office handles surveying and maintaining public roads in Champaign county.

Licenses tattoo and body piercing establishments for compliance with health and safety requirements.

Provides information to help consumers and businesses make informed purchasing decisions and avoid costly scams and frauds. Helps resolve buyer/seller complaints against businesses by means of conciliation, mediation and arbitration. Reviews advertising claims, online business practices and charitable solicitations.

Utilizes a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services.

Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

Reviews complaints, referred to as "grievances," from the public, judges, and other attorneys to determine whether there is evidence of unethical conduct. This office has no jurisdiction to become involved in the merits of any case. If such evidence exists, investigates the allegations of misconduct and, when appropriate, files formal disciplinary charges against the attorney or judicial officer for violating the ethical rules. The attorney disciplinary process will not affect or change court decisions made in the client's case.

BBB provides speakers, materials and programs to the general public, seniors, students, consumers, businesses and charities on a variety of topics including fraud, identity theft prevention, keeping children safe online and building better businesses. BBB's Center for Character Ethics also offers evaluation, education and recognition opportunities for businesses and nonprofits as well as student scholarship opportunities.

Regulates and licenses charitable organizations within the State of Ohio. o.

Accepts complaints that may help consumers resolve problems with an Ohio-chartered financial institution. Maintains a list of these institutions on website including persons to contact at each.

Provides the following permits, licenses, and inspectional services (individual department phone numbers are listed behind each description): rat and rabies control, environmental health, nuisance complaints, landfill, trash truck, well water, and septic inspections (225-4362); plumbing permits and inspections (225-4421); housing inspections outside of the Dayton city limits (225-4428); food service operator licenses, bar, grocery, restaurant, swimming pool, hotel, and mobile home inspections (225-4460); lead paint poisoning preventions programs, information about lead paint hazards, and inspections for the presence of lead paint in homes (225-5553); and vending machines, mobile home park, motel, and mobile food service inspections (225-5915).

Provides safety information and handles complaints about cosmetics products.

Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

This Agency helps to resolve and report local customer reviews (positive, neutral or negative), and complaints, between consumers and businesses and between businesses regarding customer service, repair, delivery, advertising, selling, service, products, guarantee-warranty, refund-exchanges, contracts, billing-collection, and charitable solicitation fundraising. Helps resolve complaints about new car complaints auto and manufacturers through AutoLine. Customer Reviews and Complaints may be filed against BBB Accredited Businesses and Non-Accredited Businesses. BBB does not provide legal counsel or process complaints against the government or involving employment disputes. We also offer BBB Scam Tracker to view and report scams. We have staff members available to provide speakers on a number of topics.

Promotes organic and ecological farming. Provides educational programming, including an annual conference, farm tours, workshops and webinars. Serves as a USDA-accredited organic certification agency.

Office of Client Rights receives complaints and/or inquiries from individuals, families, and the community to improve the services provided. The office acts as a separate and distinct office and can answer questions and help faciliate resolution of complaints.

Provides the following legal services for low-income clients with housing issues: Eviction defense and enforcement of tenants' rights; Protection of public housing subsidies; Home ownership, foreclosure, and access to housing; and other issues related to housing rights, including utility shut-offs, predatory lending, and the rights of tenants with disabilities.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Accepts and, where possible, attempts to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct or other inappropriate business practices of accountants.

Accepts and, where possible, attempts to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct, or other inappropriate business practices of architects, landscape architects, and non-licensed persons.

Provides group tours for teachers, students, bankers, business/professional associations, and community organizations. Also has a speaker's bureau available to talk to adult groups of 20 or more.

Provides information and answers questions regarding food safety issues such as storage, handling, preparation, product dating and content, seasonal foods, preventing foodborne illness, and power outages. Publicizes warnings to the public to avoid foods that may be a health hazard such as foods that are contaminated or contain potentially hazardous ingredients. Accepts consumer complaints regarding problems with meat, poultry, or egg products only. Handles complaints on issues such as incorrect packaging or foreign objects (plastic, glass, etc.) in food items.

Licenses and inspects body art establishments. Body art services include: tattooing, permanent cosmetics, and body piercing.

Investigates consumer complaints, white collar crimes, and the fraudulent use of Department of Job and Family Services programs in Greene County.

Electric and natural gas marketers are provided a list of eligible customers by each of the regulated utilities. Under rules established by the Public Utilities Commission of Ohio (PUCO), your electric and natural gas utilities are required to provide certified energy marketers with a list of customers who are eligible for energy choice. This list will include your name, address, and usage information. To prevent the utilities from disclosing this account information to marketers, you can call their customer service telephone number or visit their website.

Provides speakers for interested groups on issues related to natural gas, electric, telephone, and water utility services. Topics may include an overview of Ohio Consumers' Counsel and its services, consumer protection, energy efficiency, weatherization and telephone issues. Representatives also provide information at shows and fairs.