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Consumer Education | Federal Trade Commission

600 Pennsylvania Avenue, Washington, DC 20580

Not Applicable.
Eligibility
There are no restrictions for this service.
Required documents
None.
Hours
Monday - Friday: 9:00am to 8:00pm.
(877) 382-4357
Voice·

voice | 1-877-FTC-HELP Consumer Response Center

Languages
Spanish, Amharic, Arabic, Chinese, French, Hmong, Korean, Russian, Somali, Tagalog, Ukrainian, and Vietnamese.
Application process
Call the Consumer Response Center or visit the website for more information.
Fees
No fee.
Service area
United States West Virginia Delaware Maryland Michigan Pennsylvania District of Columbia Ohio Virginia
Utilizes a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services.
Last assured
03/26/2026
Providing organization
Federal Trade Commission
Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. Enhances consumer confidence by enforcing federal laws that protect consumers and empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception.