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118 South New York Avenue, Wellston, OH 45692
Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. The program typically runs from July - August. This year, due to COVID-19, the program has been extended through September. The focus of the Summer Crisis Program is to provide bill payment assistance for persons 60 years of age and older or those with a certified medical condition.
211 Pathways
399 Lincoln Park Drive, Suite B, New Lexington, OH 43764
Provides assistance with home energy bills for low income households. One-time benefit applied to utility bill.
211 Fairfield
1743 East Main Street, Lancaster, OH 43130
Summer: Assistance may be available for clients to help pay their cooling bill, obtain an air conditioner/fan, or repair an air conditioner. *Runs July 1-September 30. *Eligible households can receive up to $500 if they are a customer of a regulated utility or up to $800 if a customer of unregulated utilities. Winter: Provides eligible Ohioans assistance with monthly heating payments (gas and/or electric) if heating source is disconnected or threatened with disconnection, need to establish a new connection, transfer fee payments, or have 25% or less bulk fuel or wood supply remaining. Assistance may also be available for fuel tank placement/testing and furnace repair. Provides assistance once per heating season. *Runs November 1 to March 31. *Eligible households can receive up to $175 if they are a customer of a regulated utility or up to $750 if a customer of unregulated utilities.
211 Fairfield
218 Putnam Street, Marietta, OH 45750
Helps fill out the Energy Assistance Application. With one application you can apply for HEAP (Home Energy Assistance Program). HEAP is a federal program that provides a one-time discount on winter heating bills for low-income households. All heating types are eligible for assistance.
211 Pathways
533 West Pike Street, Covington, KY 41011
Offers a recurring utility bill credit to income-eligible Duke Energy electric and gas customers during designated peak heating and cooling months.
211 UWGC
500 West Main Street, Louisville, KY 40201
Provides limited financial assistance for utility expenses (electric, water, gas, or internet) to eligible Humana Medicaid plan members.
211 UWGC
775 Mount Orab Pike, Georgetown, OH 45121
Provides limited financial assistance for electric/gas utility expenses to eligible households. Funding availability fluctuates. Assistance amounts vary based on funding availability and household circumstances.
211 UWGC
399 Lincoln Park Drive, Suite B, New Lexington, OH 43764
Provides eligible Ohioans assistance paying an electric bill or assistance paying for central air conditioning repairs. The program runs from around July to September.
211 Fairfield
615 North Street, L Carter Corporate Center, Caldwell, OH 43724
The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 13, 2025 through April 15, 2026 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities.
211 Pathways
850 Tech Center Drive, Gahanna, OH 43230
AEP will assist military families who show financial hardships because of a family member on active duty. AEP will extend payment arrangements up to six months for customers or household members who are on active duty.
211 Pathways
3 Cardaras Drive, Glouster, OH 45732
The Summer Crisis Program is designed to help qualified households pay for summer cooling or air conditioners. SCP is a onetime payment to the electric company for eligible households in the summer. If you are over the age of 60, or have a physician's statement that states you, or a household member, has a medical need for electric and are below 175% of the Federal Income Guidelines you may qualify for the Summer Cooling Crisis program. The Program applies to electric utilities only and is available typically starting July 1st and will operate until all funds are obligated, but no later than August 31st.
211 Pathways
315 High Street, First Floor, Hamilton, OH 45011
Provides emergency utility payment assistance to veterans and their families.
211 UWGC
600 E Fourth Street, East Liverpool, OH 43920
Homeless Outreach and Case Management, Rapid Re-housing, Emergency Assistance/Basic Needs, First Step Pregnancy Support, Social Work Counseling, HUD housing counseling including Foreclosure Prevention and Pre-purchase education, SSI/SSDI/SOAR Specialist, Prison Re-entry Case Management.
HNNEO 211
5255 State Route 95, Mount Gilead, OH 43338
Provides assistance for customers to help them complete the proper forms for bill payment assistance in their County. In addition to State of Ohio assistance, some local organizations may also provide help and Washington Energy Coop can help locate them and assist with the application process.
HelpLink 211 Dayton
Offers utility bill payment assistance to households with an immediate/emergency need.
211 UWGC
3 Cardaras Drive, Glouster, OH 45732
Provides one-time benefit to be paid directly to the water company to pay the bill, late fees, reconnect fees, or other items on the bill that are required to continue service for at least 30 days.
211 Fairfield
1500 Granville Road, Newark, OH 43055
Provides assistance for customers to help them complete the proper forms for bill payment assistance in their County. In addition to State of Ohio assistance, some local organizations may also provide help and The Energy Coop can help locate them and assist with the application process.
211 Pathways
1641 Venture Drive, Suite B, Mount Vernon, OH 43050
The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 13, 2025 through April 15, 2026 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities. The SRO allows customers to pay only $175, plus up to $36 for a reconnection fee (if applicable), of what they owe. Any remaining balance is put into a payment arrangement. There are no income restrictions, and the Order may also be used to establish or transfer service. If the SRO is used for both electric and natural gas at the same time, the $175 may be split between the two.
211 Pathways
65 East State Street, Suite 700, Columbus, OH 43215-4213
The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 13, 2025 through April 15, 2026 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities. The SRO allows customers to pay only $175, plus up to $36 for a reconnection fee (if applicable), of what they owe. Any remaining balance is put into a payment arrangement. There are no income restrictions, and the Order may also be used to establish or transfer service. If the SRO is used for both electric and natural gas at the same time, the $175 may be split between the two.
211 Pathways
5255 State Route 95, Mount Gilead, OH 43338
Provides assistance for customers to help them complete the proper forms for bill payment assistance in their County. In addition to State of Ohio assistance, some local organizations may also provide help and Consolidated Electric Coop can help locate them and assist with the application process.
211 Pathways
1116 North Main Street, Williamstown, KY 41097
Offers utility bill payment assistance in the form of a one-time payment to income-eligible Duke Energy electric and gas customers.
211 UWGC
Offers a heating bill credit to eligible households through the Home Energy Assistance Program (HEAP) one time per year. Assistance is applied directly to the bill for a household's primary heating source. Applications are accepted between July 1st and May 31st.
211 UWGC
103 William Howard Taft Road, Cincinnati, OH 45219
Provides emergency financial assistance to transgender and non-binary individuals in need of essential supporting services, including utility/phone bills. All applicants will undergo a review process to determine the severity of their need.
211 UWGC
105 Jefferson Street, Newark, OH 43055-2005
Emergency financial assistance for rent, shelter, utilities, and gas cards to new employment appointments or medical emergencies is available to individuals/families in Licking County.
211 Pathways
7880 Lincole Place, Lisbon, OH 44432
Federally funded program designed to help income-eligible Ohioans with their winter heating bills. The program runs from July 1 to March 31.
HNNEO 211