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Extended Payment Plans For Utilities | Public Utilities Commission Of Ohio

180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793

Eligibility
These plans are available to all residential customers regardless of income.
Required documents

Hours
Mon-Fri 8am-5pm.
Application process
For more information, contact your utility company or call the PUCO at 800-686-7826 Monday through Friday between 8am and 5pm.
Service area
Pickaway County, Ohio Morgan County, Ohio Licking County, Ohio Perry County, Ohio Knox County, Ohio Muskingum County, Ohio Marion County, Ohio Washington County, Ohio
PUCO-regulated gas and electric companies have the following extended payment plans available to help you to make affordable payments and maintain service:
  • The one-third plan, or Winter Heating Season Plan, is only offered from November 1 to April 15 and requires you to pay 1/3 of your total account balance each month.
  • The one-sixth plan requires you to pay six equal monthly payments on your past due amount in addition to your current monthly bill.
  • The one-ninth plan requires you to pay nine equal monthly payments on your past due amount in addition to your current monthly bill.
These plans are available to all residential customers regardless of income.
Last assured
03/17/2025
Providing organization
Public Utilities Commission Of Ohio
Regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, and rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe, and reliable public utility services at a fair price.