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If you or a member of your household has a serious medical condition, a Medical Certificate can delay the disconnection of service for 30 days. Columbia Gas will fax a form to your licensed health care professional, who must complete, sign and return it to us before the shut-off date. Initial certification may be made by telephone if written notice is received within seven days. If gas service has been disconnected, they must receive the form within 21 days of shut-off to restore service. The Medical Certificate may be used to delay shut-off no more than three times during a 12-month period.

211 Pathways

AEP Ohio will not shut off service for unpaid bills if a physician or local Board of Health physician certifies that denial of service would be especially dangerous to the health of someone living in the household. There is a limit of three 30-day certifications in a 12-month period.

211 Pathways

Offers a 40% reduction for Cleveland Division of Water and/or Northeast Ohio Regional Sewer District Customers (NEORSD).

211 Summit

The City of Newark will replace the service water line from the main line to the water meter free of charge. Restoration of any disturbed area will also be completed free of charge.

211 Pathways

Offers Customer Assistance Program (CAP) for low-income seniors. Eligible seniors receive a 25% discount on their monthly sewer bill.

211 UWGC

Rent, Mortgage, Utilities and Water and Sewage assistance for households impacted by the COVID-19 pandemic; Plumbing Assistance for Minor Plumbing Repairs

HNNEO 211

211 UWGC

211 UWGC

Private, nonprofit human service and advocacy organization, providing programs in transportation, health and dental, behavioral health, preschool and daycare, utility assistance including water/sewer bill assistance, home repair and weatherization, housing counseling/downpayment assistance, homeless prevention, food pantry, mortgage or rent payments and/or utility expenses for families financially affected by COVID-19.

HNNEO 211

Rent, Mortgage, Utilities and Water and Sewage assistance for households impacted by the COVID-19 pandemic; Plumbing Assistance for Minor Plumbing Repairs

HNNEO 211

Responsible for the transport and treatment of wastewater generated by customers in the unincorporated areas of Mahoning County. This includes the following townships: Austintown, Beaver, Boardman, Coitsville, Canfield, Jackson, Milton, Poland Township, and Springfield. Service is also provided to the villages of Craig Beach, New Middletown, Poland and the City of Campbell.

HNNEO 211

Provides free trash collection, snow plowing, and one-time gutter cleaning to older adults and individuals with disabilities, based on availability of funding.

211 Summit

Offers 10% discount on city power consumption charges to income-eligible older adults.

LSS 211 Central Ohio

Provides an online search tool for locating affordable internet options available in your ZIP code.

211 UWGC

Provides a refuse collection program for the City of Akron that picks up and disposes of regular household and commercial waste and garbage. Offers a community-sponsored voluntary programs that encourage residents to recycle reusable resources. Offer their services at below normal rates for individuals with disability and older adults who are eligible for the Homestead Exception program. Seniors and people with disabilities can call 3-1-1 to request assistance taking trash out to curb.

211 Summit

Responsible for the transport and treatment of wastewater generated by customers in the unincorporated areas of Mahoning County. This includes the following townships: Austintown, Beaver, Boardman, Coitsville, Canfield, Jackson, Milton, Poland Township, and Springfield. Service is also provided to the villages of Craig Beach, New Middletown, Poland and the City of Campbell.

HNNEO 211

Provides discounted water service to senior homeowners.

UW 211 Greater Toledo

Private, nonprofit human service and advocacy organization, providing programs in transportation, health and dental, behavioral health, preschool and daycare, utility assistance including water/sewer bill assistance, home repair and weatherization, housing counseling/downpayment assistance, homeless prevention, food pantry, mortgage or rent payments and/or utility expenses for families financially affected by COVID-19.

HNNEO 211

Provides discounts on High-Speed Internet service for qualified subscribers.

211 Pathways

211 UWGC

Provides digital literacy skills training and discounted high-speed internet service.

211 Cleveland

Provides low cost Internet service. Clients are provided with a mobile wi-fi hotspot that can connect up to 10 devices.

211 Cleveland

Offers an affordable, reliable Internet option for low-income households.

Lifeline Lake County 211

Provides water and sewer to the City of Bedford (obtains the water from Cleveland.) Provides discounted service based on income eligibility for those age 65 or older or 100% totally and permanently disabled and own and occupy the home. The Service Department will snake out the sanitary sewer from the house to the street providing a proper cleanout is installed outside the house.

211 Cleveland

Rent, Mortgage, Utilities and Water and Sewage assistance for households impacted by the COVID-19 pandemic; Plumbing Assistance for Minor Plumbing Repairs

HNNEO 211