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Discounted Telephone Service (LIFELINE ASSISTANCE PROGRAM) | Federal Communications Commission

45 L Street Northeast, Washington, DC 20554

No Access.
Eligibility
Applicants must meet one of the following criteria:
  • Have a household income that is at or below 135% of the Federal Poverty Guidelines
  • Receive, or have a child/dependent who receives benefits from Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income (SSI), or the Veterans and Survivors Pension Benefit.

Note: Lifeline benefits are limited to one per household.

Required documents
Requested as needed. Contact for information.
Hours
mon 9:00am - 9:00pm tue 9:00am - 9:00pm wed 9:00am - 9:00pm thu 9:00am - 9:00pm fri 9:00am - 9:00pm sat 9:00am - 9:00pm sun 9:00am - 9:00pm
(800) 234-9473
Voice·

voice | Lifeline Support Center

Application process
  1. Application required. Applications may be submitted Online
  2. Within 90 days of qualifying, applicants must choose a local internet company that is a participating provider and sign up for service with them, or request their current internet company apply the Lifeline benefit to the service the household is already receiving.

Note: Companies that participate in the Lifeline Assistance Program may be located using this Online Tool

Fees
No fee to apply.
Service area
Kentucky Ohio

Provides eligible households with a monthly discount of up to $9.25 on qualifying phone service. Eligible households may also receive a monthly allotment of data, voice minutes, and/or text messages depending on their chosen provider.

Last assured
07/07/2025
Providing organization
Federal Communications Commission
United States government agency responsible for regulating interstate and international communications by radio, television, wire, satellite, and cable in all 50 states.