Offers bus and rapid transit services providing downtown trolleys service, rail service, and Park-N-Ride lots. Regular and discount bus passes and farecards are available. Daily Pass, 7-day, and monthly passes are available. 5- ride also available. Provides free rides on election day.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Provides a Health Maintenance Organization (HMO), using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties, including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.

Provides advice and representation concerning denial, reduction, termination, and/or overpayment of county, state, and/or federal public benefits such as OWF (Ohio Works First); Disability Medical Assistance (DMA); Medicaid; Prevention, Retention, and Contingency (PRC); Healthy Start; Food Stamps; Social Security; Medicare; Supplemental Security Income (SSI); and other public benefit programs including Unemployment Compensation benefits.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Call to get help with your Medicare questions; order quality and other information on Medicare health plans; listen to recorded questions and answers on topics such as Medicare health plan choices; order Medicare publications. (Some are available in large print, Spanish, audio-tape, and Braille.) Important Notes About 1-800-MEDICARE: You can hear a recording with answers to frequently asked questions, and can order publications 24 hours a day, 7 days a week You can talk with a customer service representative 24 hours a day, seven days per week; If you are hearing impaired or speech impaired, call the TTY/TDD line toll-free at 1-877-486-2048; This number is for the hearing and speech impaired. TTY (also known as TeleTypewriter) is a terminal used for two-way text conversation over a telephone line. It is the primary tool used by deaf people (and some hard of hearing people) for telephone conversation. TDD (also known as Telecommunications Device for the Deaf) is a smaller unit used for two-way text conversation.

Evaluates health care cases related to Medicaid or Medicare (denials, terminations)and delays in processing applications; applicants waiver services (in-home health supports, nursing, or aide services) have been reduced, denied or terminated; overpayments where collection of overpayment creates a risk that other benefits will be taken to collect the overpayment; problems with Medicaid/Medicare for currently or formerly incarcerated individuals.

Provides the opportunity to set up a checking account with no monthly service charges, no overdraft fees and no minimum balance. Provides a debit card to use for purchases. Banking is through Fifth Third bank.

Offers bus and rapid transit services providing downtown trolleys service, rail service, and Park-N-Ride lots. Regular and discount bus passes and farecards are available. Daily Pass, 7-day, and monthly passes are available. 5- ride also available. Provides free rides on election day.

Provides assistance with transportation to food resources. Covers trips to food pantries and trips to pick up groceries from stores where members have placed an order. Program offers up to 5 round trip visits (10 one way trips) per member to covered services.

Provides meals to plan participants who have been recently discharged from the hospital and who have conditions such as food insecurity and key, chronic medical conditions, including congestive heart failure (CHF), cancer, chronic obstructive pulmonary disease (COPD), diabetes, HIV/AIDS, and end stage renal disease (ESRD), and pregnant and postpartum members with gestational diabetes.

Provides access to Amazon Prime, the online streaming service for eligible individuals.

Provides a lead-based paint risk assessment and remediation program that will either remove or encasulate the contamination in order to reduce or eliminate incidents of lead poisoning.

Provides a health care advice line staffed by a registered nurse. Advice about injuries, sickness, health questions, or plan of action for a particular condition.

Available only through the Medicare Rights Center, Medicare Interactive (MI) is a free and independent online reference tool designed to help older adults and people with disabilities navigate the complex world of health insurance.

Provides a number of health services, including blood pressure screenings, adult body mass index (BMI), nutrition counseling, diabetes screening, immunizations for adolescents, seasonal flu vaccine,

Offer credentialing opportunities, with curriculum partner New Collar Network, in 3D printing technologies to students in an 18-week experience in preparation for the workforce. Family Support Specialist collaborates with community organizations throughout the Mahoning Valley to assist young women and their families before, during and after pregnancy with food, transportation, clothing, diapers, medical appointment scheduling/follow up, essential needs and employment.

Provides a website with health information, resources and more about Medicare and Medicare RX Plans.

Accepts allegations of fraud, waste, mismanagement or abuse concerning programs of the department. Programs include Medicare, Medicaid, Head Start, Services for Native Americans, health care equipment providers, institutional health caregivers, and grant and contracts. Also accepts reports of suspected crimes by federal department employees or contractors.

Provides vocational rehabilitation services to eligible individuals with disabilities to assist them in obtaining or maintaining employment. Services include vocational counseling and guidance, training, restorative services, and rehabilitation technology. Services to employers: assistance with job placement and follow-up.

Evaluates cases related to: food stamp overpayment; food stamps being denied, terminated, or delayed; or a cash benefit being denied/terminated AND the benefit amount is $0; Ohio Works First (OWF) cash assistance/childcare vouchers/childcare vouchers; Prevention Retention Contingency (PRC) or other state-local income maintenance overpayments, OWF cash assistance/childcare vouchers/PRC or other state/local income maintenance being denied/terminated/or delayed; Child disability case overpayments; child disability case where applicant has received notice proposing termination of benefits and an appeal has been requested; Social Security or Supplemental Security Insurance overpayments; Denial/termination/application delay of Medicaid or Medicare coverage or services, or problems with Medicaid or Medicare for currently or previously incarcerated individuals; Medical and nursing home collection; Emergency cases where there is a problem communicating with county Job & Family Services (CJFS) regarding benefits or application; Public benefits case involving applicant with a mental impairment, language or literacy barrier, or other issue; Veteran benefits overpayments, veteran benefits being denied/terminated, or change to discharge status.

Pays for prescriptionswith no copay at local pharmacies as well as items such as: insulin, needles and syringes, birth control, coated aspirin for arthritis, iron pills and chewable vitamins.

Provides financial assistance to those wanting to attain an industry certification that would enable them to get an enhancement to their employment in a chosen field.

Provides a Health Maintenance Organization (HMO) using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity and prenatal care, emergency and urgent care, mental health services, substance use disorder services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services. Offers nicotine replacement in the form of gum, the patch, nasal spray, lozenge, inhaler, Varenicline, and Buprropion. Enhanced coverage of health services (called Healthchek) for those age 20 or younger (including prenatal and well baby care) is also provided to members.

Operates as a Non-Emergency Transportation (NET) is a state-wide program for Medicaid recipients. Provides transportation for Medicaid recipients to and from Medicaid services. In Summit County, NET is provided through contracted transportation service providers including United Disability Services, METRO Transit, Emmanuel Ventures, and City Yellow Cab.