Call to get help with your Medicare questions; order quality and other information on Medicare health plans; listen to recorded questions and answers on topics such as Medicare health plan choices; order Medicare publications. (Some are available in large print, Spanish, audio-tape, and Braille.) Important Notes About 1-800-MEDICARE: You can hear a recording with answers to frequently asked questions, and can order publications 24 hours a day, 7 days a week You can talk with a customer service representative 24 hours a day, seven days per week; If you are hearing impaired or speech impaired, call the TTY/TDD line toll-free at 1-877-486-2048; This number is for the hearing and speech impaired. TTY (also known as TeleTypewriter) is a terminal used for two-way text conversation over a telephone line. It is the primary tool used by deaf people (and some hard of hearing people) for telephone conversation. TDD (also known as Telecommunications Device for the Deaf) is a smaller unit used for two-way text conversation.