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Provides information, answers questions, and investigates complaints regarding different types of insurance including homeowner's, health, managed care, life, Medicare supplement plans, annuity contracts, and automobile, as well as insurance agents. Offers educational materials that provide information about different types of insurance (auto, health, homeowners, etc.).

Provided assistance with clothing, bus passes, food, and medical.

A service that connects individuals to federal, state and local benefit programs that can assist them with their daily expenses.

A service that offers comprehensive health care services for the whole family, including primary medical health care, behavioral health care including psychiatric evaluations, dental care, support for chronic conditions and an on-site pharmacy.

Assists clients who are over the age of 60 determine which kind of supplemental insurance best fits their need when they become eligible for Medicare. Also keeps clients informed of other programs and services available in Preble County including Social Security, home loans, and other information of interest to seniors.

Medicaid provides medical insurance coverage to low income people age 65 or over, blind, disabled, pregnant or members of families with dependent children. There are many types of Medicaid, including: Medicaid for aged (65 or over), blind, or disabled people, Healthy Start/Healthy Families Medicaid, for income eligible pregnant women, children and families, Nursing Home Medicaid, with special rules for people in nursing homes, Waiver Medicaid, with in-home nursing assistance and other services to elderly or disabled people who would otherwise be in a nursing home.

Provides Certified Community Health Workers who conduct intensive community service navigation, involving assisting clients to enroll in Medicaid and connecting them with medical, mental health, dental, vision care, substance abuse, and other necessary social service resources.

Provides information on Medicare Advantage Plans, sometimes called “Part C” or “MA Plans.” Able to compare different Advantage Plans. Medicare Advantage is a type of Medicare health plan offered by a private company that contracts with Medicare. These plans include Part A, Part B, and usually Part D. Plans may offer some extra benefits that Original Medicare doesn’t cover.

Accepts and investigates long term care and MyCare Ohio complaints for Ohioans covered by both Medicare and Medicaid through this program. Services include: - Provides Ombudsman Core Services (information, advocacy, and complaint investigation) for dual-eligible members of MyCare Ohio and the community-well. - Provides information regarding rights and benefits to members, families, and providers within the MyCare Ohio service delivery system. - Investigates and resolves complaints regarding MyCare Ohio enrollees and other LTC consumers receiving care from Managed Care Organizations. - Assists and represents MyCare members and families in administrative hearings and appeal situations in accordance with Ombudsman policy.

Offers one-on-one counseling by volunteers from the Ohio Senior Health Insurance Information Program to review Medicare options, including Medicare supplements, Medicare advantage Plans and prescription drug coverage, as well as problem solving.

Medicaid provides medical insurance coverage to low income people, blind, disabled, pregnant or members of families with dependent children. There are many types of Medicaid, including: Medicaid for aged (65 or over), blind, or disabled people, Healthy Start/Healthy Families Medicaid, for income eligible pregnant women, children and families, Nursing Home Medicaid, with special rules for people in nursing homes, Waiver Medicaid, with in-home nursing assistance and other services to elderly or disabled people who would otherwise be in a nursing home.

Provides information and assistance with enrolling in Marketplace Health Care.

Provides Certified Application Counselors who connects consumers to Medicare and Medicaid and facilitates enrollment in both programs.

Provides certified Assisters (Certified Application Counselors) who aid individuals in navigating the Affordable Care Act Marketplace as well as Medicaid and Medicare. Assesses individual health insurance needs, educates about basic health insurance issues, provides information on health insurance plans, helps individuals register and obtain health insurance through the Marketplace, and screens for expanded Medicaid eligibility.

Provides information and counseling regarding Medicare, Medicare Supplement Insurance, Medicare Advantage Plans, long-term care insurance, Medicaid, and other health insurance matters. Offers an information line to help people understand, compare and sign-up for the Medicare Part D Prescription Drug Benefit and the Low Income Subsidy. Works with beneficiaries to resolve Medicare Part D problems. Also helps those who are already receiving Medicare Part D benefits and want to select a different plan for the next calendar year. Offers volunteers who will meet with seniors one-on-one.

Provides information and guidance pertaining to the Affordable Care Act Marketplace Insurance, Medicaid, and Medicaid Managed Care Plans (MCPs) such as Caresource, Molina, Anthem, AmeriHealth, Caritas, Humana, Buckeye, and UnitedHealthCare. Can also provide assistance and guidance with the Medicaid renewal/reverification process.

Help seniors with Medicare billing, assistance with Medicare Part D, Open Enrollment, finding a drug plan or supplement that meets their needs, or if they just have questions.

Provides information on long-term care services and supports. Provides printed materials, referrals to information, telephone consultations and written care recommendations and plans. Upon request can do an in-home consultation.

Provides health care coverage for qualifying individuals that covers the following services: doctor visits, hospital care, prescription drugs, preventative care, family planning, dental care, transportation, vision services, mental health and subtance abuse treatement services. Also offers Long-Term Care Health Plan, Ohio Home Care Waiver, and PASSPORT

Offers access to general and personal Medicare information through its website.

Offers Medicare information, answers general questions, provides printed materials, and makes referrals to other federal agencies serving Medicare recipients and their families.

Provides Certified Application Counselors (CAC's) who aid individuals in navigating the Affordable Care Act Marketplace. Assesses individual health insurance needs, educates about basic health insurance issues, provides information on health insurance plans, helps individuals register and obtain health insurance through the Marketplace, and screens for Presumptive Eligibility - Medicaid and Medicaid eligibility. Can also assist with Medicaid renewals.

Provides a program that expands Healthy Start program by targeting families that are working toward self sufficiency and do not have health care for their children. Services include doctor visits, hospital care, immunizations, prescription drugs, vision, dental, and preventative care.

Provides certified Assistors (Certified Application Counselors) who aid individuals in navigating the Affordable Care Act Marketplace. Assesses individual health insurance needs, educates about basic health insurance issues, provides information on health insurance plans, helps individuals register and obtain health insurance through the Marketplace, and screens for expanded Medicaid eligibility.