Offers mediation or arbitration services for consumers and businesses to resolve disputes involving the purchase of a product or service.

Provide Crisis Intervention and Suicide Prevention services to Mahoning, Columbiana, Trumbull and Ashtabula Counties; 24/7 2-1-1 Information and Referral access for Columbiana, Mahoning, and Trumbull Counties and after hours for Ashtabula and Lake Counties; after hours link to various agencies in Mahoning, Columbiana, Trumbull and Ashtabula Counties; support groups for Survivors of Suicide; Senior Line; housing assistance and payee programs; Intensive Guardian Program; Recovery Services (Mahoning and Trumbull counties); Victim's Assistance; Community Center (Mahoning and Columbiana Counties); Special Navigator for Families with Special Needs.

Provide Crisis Intervention and Suicide Prevention services to Mahoning, Columbiana, Trumbull and Ashtabula Counties; 24/7 2-1-1 Information and Referral access for Columbiana, Mahoning, and Trumbull Counties and after hours for Ashtabula and Lake Counties; after hours link to various agencies in Mahoning, Columbiana, Trumbull and Ashtabula Counties; support groups for Survivors of Suicide; Senior Line; housing assistance and payee programs; Intensive Guardian Program; Recovery Services (Mahoning and Trumbull counties); Victim's Assistance; Community Center (Mahoning and Columbiana Counties); Special Navigator for Families with Special Needs.

Provides mediation services for consumers and businesses to resolve disputes involving the purchase of a product or service.

Provide Crisis Intervention and Suicide Prevention services to Mahoning, Columbiana, Trumbull and Ashtabula Counties; 24/7 2-1-1 Information and Referral access for Columbiana, Mahoning, and Trumbull Counties and after hours for Ashtabula and Lake Counties; after hours link to various agencies in Mahoning, Columbiana, Trumbull and Ashtabula Counties; support groups for Survivors of Suicide; Senior Line; housing assistance and payee programs; Intensive Guardian Program; Recovery Services (Mahoning and Trumbull counties); Victim's Assistance; Community Center (Mahoning and Columbiana Counties); Special Navigator for Families with Special Needs.

Provides information on utility service, including competitive utility services, utility rate aggregators, as well as information on available utility payment plans, energy conservation, public hearings on utilities, and the status of pending rate cases. Helps reslove disputs between consumers and utilities under PUCO jurisdiction, which cannot be resloved by promary parties

Provide Crisis Intervention and Suicide Prevention services to Mahoning, Columbiana, Trumbull and Ashtabula Counties; 24/7 2-1-1 Information and Referral access for Columbiana, Mahoning, and Trumbull Counties and after hours for Ashtabula and Lake Counties; after hours link to various agencies in Mahoning, Columbiana, Trumbull and Ashtabula Counties; support groups for Survivors of Suicide; Senior Line; housing assistance and payee programs; Intensive Guardian Program; Recovery Services (Mahoning and Trumbull counties); Victim's Assistance; Community Center (Mahoning and Columbiana Counties); Special Navigator for Families with Special Needs.

Mediation is offered as an informal, constructive way of resolving disputes. You and the person (or people) you disagree with sit down with a person who’s neutral (the mediator), and the mediator helps you find a solution you can live with. The session is private, and reaching agreement is voluntary (you can back out of the process at any time). If you resolve your dispute, the agreement is really yours. The mediator only helps you look at the problem in new ways – ways that may offer more options than just one person winning or losing. The mediator’s role is to establish an atmosphere that will allow you to communicate openly, but safely and effectively, so that you can find solutions to disputes you thought were insoluble – solutions you might not otherwise have been able to think of.

Provides a neutral third person to enable parties to mediate issues such as transfer of property, payment of bills as ordered by divorce action, or establish/comply with visitation schedules. Works with parties in Lorain County who are divorced, established parentage or obtained an administrative order for child support through Lorain County Child Support Enforcement.

Provide Crisis Intervention and Suicide Prevention services to Mahoning, Columbiana, Trumbull and Ashtabula Counties; 24/7 2-1-1 Information and Referral access for Columbiana, Mahoning, and Trumbull Counties and after hours for Ashtabula and Lake Counties; after hours link to various agencies in Mahoning, Columbiana, Trumbull and Ashtabula Counties; support groups for Survivors of Suicide; Senior Line; housing assistance and payee programs; Intensive Guardian Program; Recovery Services (Mahoning and Trumbull counties); Victim's Assistance; Community Center (Mahoning and Columbiana Counties); Special Navigator for Families with Special Needs.

Provides an alternative method to the traditional court system for solving disputes. The mediator's role is as a facilitator of communication and not as a judge deciding right or wrong. Possible cases for mediation include evictions, small claims, rent deposits, garnishments, replevins, revivor and second cause hearings. Foreclosure cases are not eligible for mediation.

Provides conciliation, mediation and arbitration for marketplace disputes between customers and businesses.

Provides mediation services for the court. Where deemed appropriate, civil cases filed in the General Division may be referred to mediation in an attempt to avoid the need for formal litigation. Mediations are conducted by court staff and trained community volunteers under the supervision of the Administrative Assistant of the Self Help Center and Dispute Resolution Department. Does not mediate criminal or domestic relations cases.

Helps to prevent conflict through; prevention education & activities, conflicts mediated by third parties, and training people to serve as mediators to help resolve conflicts. The program assists parties in resolving conflicts in the areas of: *Civil Conflict*Divorce *Parent-Child Conflict *Employee Disputes *Parenting -Visitation. *Business. *Abuse-Neglect-Dependency cases. *Juvenile-Juvenile.*Victim-Offender. *Neighbor issues. *Other mediation issues on an as request basis.

Provides volunteer training to those interested in learning how to mediate and help others manage and resolve conflicts in a constructive, peaceful, and non-violent manner.

Certified mediators help divorcing parents settle disputes on child custody or visitation rights.

Provides mediation and conflict resolution services for school truancy and interpersonal disputes involving juvenile cases, domestic relation cases and civil cases in Clark County and surrounding counties upon request.

Offers mediation or arbitration services for consumers and businesses to resolve disputes involving the purchase of a product or service. Clients must first file a complaint with the Better Business Bureau and if the complaint process does not produce satisfactory results, the case is then eligible for mediation/arbitration.

Provides conflict dispute resolution to address neighborhood and community conflicts, offering a way for residents to resolve disputes privately and constructively at no cost to the parties. Types of conflicts addressed include: Neighbor-to-Neighbor Disputes (noise complaints, pet-related issues, property line disagreements). Homeowners' Association (HOA) Disagreements (conflicts within homeowners' associations, including issues related to community rules, shared spaces, and homeowner compliance). Roommate Conflicts (disputes between roommates over shared responsibilities, noise, cleanliness, or other living arrangement concerns) School and Parent/Student Conflicts (conflicts between parents, students, and educational institutions, including issues related to discipline, academic expectations, or school policies).

Conflict intervention services including mediation, conflict coaching, conflict management training, facilitation, workplace/organization team development services. The Mediation Response Unit (MRU) can provide an immediate response for non-violent 911 conflict-based calls. These services are provided as an alternative to costly litigation, use of violence to address unresolved issues, and to prevent homelessness due to eviction. Services also include "re-entry mediation" for those preparing to leave jail/prison.

Provides a neutral setting for parties to articulate their needs, interests and goals. Creates a mutually agreeable solution that can be filed in court.

Provides a continuum of related services and are often interrelated. -Mediation Mediation is an alternate method of dispute resolution. PWH mediation is facilitated by a trained mediator and parties are guided to solve problems and reach agreements. The goal is that they create a self-determined, personalized agreement – one that they are comfortable with and feel a sense of ownership and commitment to. Our Mediation services focuses mainly on co-parenting issues. -Parenting Plan Development PWH works with parties to create a detailed Parenting Plan. Families may already have a plan that is part of a ivorce decree or other court action, or they may not have yet established any plan. Either way, PWH is able to work with families to establish a realistic working agreement, identify problem areas and/or create an agreed upon modification. PWH’s parenting plan development process is accomplished through a twopronged approach including both education and mediation skills. Plan development can result from the mediation, or ongoing case management processes; it can also be done as a stand-alone process. Parenting plan development through PWH addresses more than the normal court ordered components (residence, holidays, time-sharing, etc.). PWH starts with a worksheet/exploration of potential areas of disagreement (i.e., discipline & rules, first haircut, transportation, religious upbringing, extracurriculars, stepparent involvement, parent teacher conference attendance, etc. etc.) and from this creates a very individualized planning process for the family. The finished child-centered plan will outline the roles, responsibilities and parameters of co-parenting relationships. -Parenting Coordination Parenting Coordination is an advanced dispute resolution process where in high-conflict parties, by order of a court or official arrangement agree to work with a trained Parenting Coordinator. The PC assists parents in the implementation of and compliance with their parenting plan. They help resolve conflicts in a timely manner first by a mediation approach but when no agreement is reached, the PC has actual decision-making authority on some aspect of the case. The goal is to resolve issues in a timely manner, reduce litigation, protect children who may be at risk for harm due to exposure to ongoing conflict between parents. The process is designed to focus on the children’s needs; not on the parents' demands or dislike of one another. The process keeps children out of the middle and protects and sustains safe, healthy and meaningful parent-hild relationships

Assists neighborhood residents in organizing around common issues and in formulating and implementing plans to address community concerns with policymakers. Helps coordinate and develop block clubs and provides services to residents. Provides services aimed at preventing crime and juvenile delinquency. Service includes community-trained mediators who can mediate neighborhood disputes in eligible areas.

Provides a neutral setting for parties to articulate their needs, interests and goals. Creates a mutually agreeable solution that can be filed in court.