Provides Ryan White emergency financial assistance programs, HIV case management, HIV drug assistance program, Quality Management Program, Minority AIDS Initiative.

Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes and adult care facilities, and consumers of home care services. Ombudsman volunteers are present in nursing homes to speak with residents, observe conditions, and resolve simple complaints. The Ombudsman Program provides information on long-term care options, laws, and regulations.

Provides Ryan White emergency financial assistance programs, HIV case management, HIV drug assistance program, Quality Management Program, Minority AIDS Initiative.

Advocates for people receiving nursing home care, assisted living care and home care services. Investigates and attempts to resolve all types of complaints about care and services. In some cases, may mediate disputes between patients and their health care service provider. Provides information on long-term care options, laws, and regulations.

Investigates and responds to consumer complaints as well as allegations of abuse/neglect of residents in state licensed hospitals, nursing homes, dialysis centers, assisted living and rehabilitation facilities, hospice agencies, home health agencies, licensed and unlicensed group homes.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Provides Ryan White emergency financial assistance programs, HIV case management, HIV drug assistance program, Quality Management Program, Minority AIDS Initiative.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Provides Ryan White emergency financial assistance programs, HIV case management, HIV drug assistance program, Quality Management Program, Minority AIDS Initiative.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Provides Ryan White emergency financial assistance programs, HIV case management, HIV drug assistance program, Quality Management Program, Minority AIDS Initiative.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Investigates complaints against the following: Adult Care Facility, Ambulatory Surgical Centers, Clinical Laboratory, Comprehensive Outpatient Rehab Facility (CORF), End Stage Renal Dialysis, Home Health Agency, Hospice, Hospital, Residential Care Facility, Skilled Nursing Facility.

Investigates and works to resolve complaints about long-term care in nursing homes, adult care homes, and community-based services.

Plans, coordinates, and develops services for older adults. Provides funds by contracting with organizations that provide direct services to older adults and people under 60 with a disability. Monitors contracted providers and advocates for needs of older adults. Programs include: Senior Community Services, Family Caregiver Support, Passport, Assisted Living Waiver, Ohio Home Care Waiver, Specialized Recovery Services, Senior Farmer's Market Program, Wellness Programs, Long-term Care Ombudsman.

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

Provides Ryan White emergency financial assistance programs, HIV case management, HIV drug assistance program, Quality Management Program, Minority AIDS Initiative.

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

Accepts, receives and processes complaints against health care providers, (BOSC) Bureau of Survey and Certification Complaint Unit, Complaints are filed on a variety of issues, such as resident's rights, quality of care, quality of life, staffing, abuse, dietary, and environmental concerns