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Accepts and, where possible, attempts to resolve complaints regarding organizations that provide health care services, including hospitals, nursing homes, assisted living communities, outpatient clinics, hospices, home health agencies, etc. Complaints may be made regarding a health care facility's licensing, cleanliness and safety, treatment of patients, quality of care, unethical, improper or unprofessional conduct of personnel, or other inappropriate business practices.

211 UWGC

Accepts and, where possible, attempts to resolve complaints regarding organizations that provide health care services, including hospitals, nursing homes, assisted living communities, outpatient clinics, hospices, home health agencies, etc. Complaints may be made regarding a health care facility's licensing, cleanliness and safety, treatment of patients, quality of care, unethical, improper or unprofessional conduct of personnel, or other inappropriate business practices.

211 UWGC

Investigates complaints against the following: Adult Care Facility, Ambulatory Surgical Centers, Clinical Laboratory, Comprehensive Outpatient Rehab Facility (CORF), End Stage Renal Dialysis, Home Health Agency, Hospice, Hospital, Residential Care Facility, Skilled Nursing Facility.

211 Pathways

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

211 Mansfield OH

Investigates and responds to consumer complaints as well as allegations of abuse/neglect of residents in state licensed hospitals, nursing homes, dialysis centers, assisted living and rehabilitation facilities, hospice agencies, home health agencies, licensed and unlicensed group homes.

211 Cleveland

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

211 Allen County

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

211 Cleveland

Advocates for people receiving nursing home care, assisted living care and home care services. Investigates and attempts to resolve all types of complaints about care and services. In some cases, may mediate disputes between patients and their health care service provider. Provides information on long-term care options, laws, and regulations.

211 Cleveland

Avocates for residents of long term care facilities. Assists nursing home and group home residents with asserting their rights and with problems concerning Medicare, Medicaid, and social security. Handles complaints of long term care services provided in home and community settings. Promotes volunteer visitation and advocacy services.

HelpLink 211 Dayton

Investigates and responds to consumer complaints and allegations of abuse/neglect of residents in Ohio state licensed hospitals, nursing homes, assisted living and rehabilitation facilities, Ohio Department of Health licensed group homes and unlicensed group homes.

LSS 211 Central Ohio

Advocates for long-term care consumers, including residents of nursing homes, assisted living facilities, group homes, as well as clients receiving in-home or community-based care services. Services include: complaint investigation regarding client rights violations, poor care and services, etc.; advocacy services; and general information and education.

211 Cleveland

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

211 Mansfield OH

Investigates and works to resolve complaints about long-term care in nursing homes, adult care homes, and community-based services.

Lifeline Lake County 211

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

211 Mansfield OH