Offers bus and rapid transit services providing downtown trolleys service, rail service, and Park-N-Ride lots. Regular and discount bus passes and farecards are available. Daily Pass, 7-day, and monthly passes are available. 5- ride also available. Provides free rides on election day.

Offers a consumer helpline that provides direct assistance to older adults and people with disabilities as well as their friends, family and caregivers. In addition, we provide information and assistance to professionals serving people with Medicare. Trained helpline counselors respond to questions about available health plan options, rights and benefits, and can also help you get the care and medications you need. When appropriate, our staff represents clients who cannot secure the care or coverage they need on their own.

Provides a website with health information, resources and more about Medicare and Medicare RX Plans.

Evaluates health care cases related to Medicaid or Medicare (denials, terminations)and delays in processing applications; applicants waiver services (in-home health supports, nursing, or aide services) have been reduced, denied or terminated; overpayments where collection of overpayment creates a risk that other benefits will be taken to collect the overpayment; problems with Medicaid/Medicare for currently or formerly incarcerated individuals.

Seeks to protect Medicare beneficiaries from illegal billing practices. Investigates complaints regarding health care practitioners who may be billing for amounts beyond those approved by Medicare. Takes action against practitioners who violate the law.

Provides assistance to individuals who are appealing their Medicare plan's denials of care or coverage. Provides assistance to people whose Medicare Prescription Drug Plan has denied them coverage for the drugs they need.

Provides information on Gap Coverage, Medicare Part D and other Medicare issues and questions. Offers Medicare 101 Community Presentations. Monthly Medicare for Beginners Workshops at COAAA office. See website or call for schedule and to register. Low Income Subsidy: Medicare offers financial assistance for beneficiaries who are eligible for extra help to pay for the prescription drug benefit (Part D). If you qualify and are approved for extra help and do not yet have Part D, you may choose to enroll in a Medicare Prescription Drug Plan. Your coverage will begin the first day of the month following your enrollment.

Provides a free online database with detailed information about Medicare-certified providers and compares care quality for nursing homes, doctors, hospitals, hospice centers, home health agencies, and more.

Evaluates health care cases related to Medicaid or Medicare (denials, terminations)and delays in processing applications; applicants waiver services (in-home health supports, nursing, or aide services) have been reduced, denied or terminated; overpayments where collection of overpayment creates a risk that other benefits will be taken to collect the overpayment; problems with Medicaid/Medicare for currently or formerly incarcerated individuals.

Call to get help with your Medicare questions; order quality and other information on Medicare health plans; listen to recorded questions and answers on topics such as Medicare health plan choices; order Medicare publications. (Some are available in large print, Spanish, audio-tape, and Braille.) Important Notes About 1-800-MEDICARE: You can hear a recording with answers to frequently asked questions, and can order publications 24 hours a day, 7 days a week You can talk with a customer service representative 24 hours a day, seven days per week; If you are hearing impaired or speech impaired, call the TTY/TDD line toll-free at 1-877-486-2048; This number is for the hearing and speech impaired. TTY (also known as TeleTypewriter) is a terminal used for two-way text conversation over a telephone line. It is the primary tool used by deaf people (and some hard of hearing people) for telephone conversation. TDD (also known as Telecommunications Device for the Deaf) is a smaller unit used for two-way text conversation.

MyCare Ohio, Ohio's Integrated Care Delivery Sytem (ICDS), is a managed care plan selected by the state of Ohio to coordinate the physical, behavioral and long-term care services for individuals who are eligible for both Medicaid and Medicare. Enrollment is mandatory for people who are 18 or older, reside in Ohio and currently receive services from both Medicaid and Medicare. Once enrolled in a MyCare Ohio plan, a care manager is assigned to be the primary contact for all health care, behavioral health and long-term care needs. MyCare Ohio streamlines services so only one phone number has to be called to talk with someone about Medicare and Medicaid benefits. MyCare Ohio is administered by the Ohio Department of Medicaid.

Teaches Medicare recipients to better understand their Medicare statements so they can guard themselves against Medicare frauds and scams. Helps Medicare recipients detect potential health care fraud and errors and then take the appropriate steps to correct them.

Offers bus and rapid transit services providing downtown trolleys service, rail service, and Park-N-Ride lots. Regular and discount bus passes and farecards are available. Daily Pass, 7-day, and monthly passes are available. 5- ride also available. Provides free rides on election day.

Provides a hotline the public can use to report instances where applicants, policyholders, claimants, providers, agents or insurance company employees have made false statements or otherwise intentionally misrepresented the facts during the process of buying, using, selling, or underwriting insurance.

Offers comprehensive services to help people with Medicare and their caregivers fully understand the options and sources of support that are available to them. Trained counselors are available to answer questions, explain benefits, address problems, and work with clients who wish to apply for Medicare Savings Programs.

Available only through the Medicare Rights Center, Medicare Interactive (MI) is a free and independent online reference tool designed to help older adults and people with disabilities navigate the complex world of health insurance.

Accepts allegations of fraud, waste, mismanagement or abuse concerning programs of the department. Programs include Medicare, Medicaid, Head Start, Services for Native Americans, health care equipment providers, institutional health caregivers, and grant and contracts. Also accepts reports of suspected crimes by federal department employees or contractors.

Is a managed care plan selected by the state of Ohio to coordinate the physical, behavioral and long-term care services for individuals who are eligible for both Medicaid and Medicare. Enrollment is mandatory for people who are 18 or older, reside in Ohio and currently receive services from both Medicaid and Medicare. Once enrolled in a MyCare Ohio plan, a care manager is assigned to be the primary contact for all health care, behavioral health and long-term care needs. MyCare Ohio streamlines services so only one phone number has to be called to talk with someone about Medicare and Medicaid benefits. MyCare Ohio is administered by the Ohio Department of Medicaid.