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Provides geriatric case management services that include consultation, evaluation, and planning a course of action for older adults. Offers options and makes recommendations for care. Works with the client and the client's family members, physicians and other professionals such as attorneys. Service includes explaining what is available, discussing eligibility requirements, financial resources required, determining needs and wishes of clients, and helping to arrange services. The family and the client are given a community care plan for their use.

Provides individualized assistance to those needing help with appropriate placement planning and information on long term care services. Offers information about insurance issues, available benefit programs, and types of facilities and care alternatives, including assisted living, skilled nursing, hospice, home health, respite care, adult day services and other home and community-based care. Provides eligibility counseling and financial pre-screening for State and Federal long-term care services.

Refers individuals with aging and/or disability related issues to appropriate available services in the community to ensure that individuals' needs are fully met. Helps individuals find help for in-home assistance, housing, transportation, long-term care and other health and wellness services.

Provides information and guidance about the process of selecting long-term care, including information about related benefits and insurance.

Provides anyone considering entering a nursing home with information about options available to meet long-term care needs and factors to consider when making long-term care decisions.

Refers individuals with aging and/or disability related issues to appropriate available services in the community to ensure that individuals' needs are fully met. Helps individuals find help for in-home assistance, housing, transportation, long-term care and other health and wellness services.

Assists older adults in identifying an appropriate nursing or assisted living facility by providing a variety of information about nursing homes, assisted living facilities and home care providers. Also includes information about residential treatment facilities for those with mental illness.

Provides assistance to make decisions about long-term care, home health care versus alternate living options as well as projected costs. Offers options counseling regarding in-home and out-of-home care including payment options.

Assists consumers with selecting a long term care facility by providing information about the characteristics and types of services that are provided by facilities. Does not recommend or rate facilities but can provide the rating that Medicare gives facilities. Helps consumers identify long-term care facilities that match the individual’s needs and choices. Information available includes: verified complaints that were handled by agency. Deficiencies cited by the state department of health.

Provides an online dashboard that helps Ohioans compare and evaluate nursing homes and assisted living facilities across the state. The Long-Term Care Quality Navigator includes facility quality ratings, inspection results, staffing information, and other performance measures to support informed decision-making. The site also features a Care Quiz that helps individuals determine which type of long-term care setting may best meet their needs. Designed to be accessible and user-friendly, the dashboard supports individuals and families in selecting appropriate long-term care options.

Provides person-centered support to older adults and individuals with disabilities as they work through programmatic and eligibility determination processes. Includes:

• Exploring the needs expressed by an individual during completion of the Long-Term Services and Supports Questionnaire (LTSSQ).
• Identifying potential services and supports that may help meet those needs.
• Providing linkage to services and supports identified.
• Supporting individuals as they determine which path will best meet their needs.
• Determining the level of support individuals may need to take next steps.
• Providing appropriate level as of on-going support to individuals based on their needs.

Provides information on long-term care services and supports. Provides printed materials, referrals to information, telephone consultation and written care recommendations and plans. Can be provided in-home.

Provides consultation and education to consumers (and their families and/or caregivers) on planning for long-term care services with regard to the consumer's needs and preferences. Information provided may be on a wide range of long-term care issues such as: assisted living facilities, skilled nursing facilities, hospice care, home health services, respite care, adult day services and insurance issues. If needed, will check the client's eligibility for appropriate government benefits and other community services. Will assist the consumer in gathering any required documents and completing applications. Agency provides follow-up with the client.

Assists consumers with selecting a long term care facility by providing information about the characteristics and types of services that are provided by facilities. Does not recommend or rate facilities but can provide the rating that Medicare gives facilities. Helps consumers identify long-term care facilities that match the individual's needs and choices. Information available includes: verified complaints that were handled by the agency and deficiencies cited by the state department of health.

Provides anyone considering entering a nursing home with information about options available to meet long-term care needs and factors to consider when making long-term care decisions. Provides assistance with paperwork for facility admission if a nursing home is determined to be the best option for an individual.

Refers individuals with aging and/or disability related issues to appropriate available services in the community to ensure that individuals' needs are fully met. Helps individuals find help for housing, transportation, in-home care, long-term care and other health and wellness services. Offers an internet-based, counselor assisted program that helps older adults and individuals with disabilities file for public benefits. Includes Healthy Start and Healthy Families, Home Energy Assistance Program (HEAP), child care subsidies, food stamps, voter registration, and more. Provides benefit navigation, assistance with Social Security and Medicaid applications, and Social Security benefit analysis.