Long Term Care Ombudsman | Long Term Care Ombudsman

Assists consumers with selecting a long term care facility by providing information about the characteristics and types of services that are provided by facilities. Does not recommend or rate facilities but can provide the rating that Medicare gives facilities. Helps consumers identify long-term care facilities that match the individual’s needs and choices. Information available includes: verified complaints that were handled by agency. Deficiencies cited by the state department of health.

Data provided by

211 Summit

Physical Address

8111 Rockside Road, Suite 250, Cleveland, OH 44125

Hours

Same as site hours.

Voice

(800) 365-3112

voice | Office and Reporting Line

Fax

(216) 696-6216

Application process

Call the office for more information or to schedule an appointment.

Fee

No fee.

Eligibility

Serves residents of Lorain, Medina, Cuyahoga, Geauga, and Lake counties of any age needing long term care in an institution or in the community.

Languages

None.

Service area

Medina County, Ohio Geauga County, Ohio Lake County, Ohio Cuyahoga County, Ohio Lorain County, Ohio

Agency info

Long Term Care Ombudsman

Provides information, referrals and advocacy, as well as help resolving complaints regarding nursing homes, residential care facilities, adult care homes, and community-based care services. Assists in the selection of long-term care facilities, including providing information on those that offer Alzheimer's care units, and hospice and respite care.