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Buckeye Rural Electric Cooperative - Main Site

4848 State Rte. 325, Patriot, OH 45658
Provides customer assistance in securing and maintaining electric power, billing concerns, resolving power outages, complaints, and other necessary services.

Buckeye Rural Electric Cooperative - Main Site

4848 State Rte. 325, Patriot, OH 45658
Provides customer assistance in securing and maintaining electric power, billing concerns, resolving power outages, complaints, and other necessary services.

Greenville City Of - Water Department

100 Public Sq., Rm. 140, Greenville, OH 45331
Provides water services to the City of Greenville. Offers customer assistance with securing and maintaining water service, billing concerns, payment arrangements, and other necessary services. Tap water testing of individual residences is usually limited to testing for chlorine content.

Greenville City Of - Water Department

100 Public Sq., Rm. 140, Greenville, OH 45331
Provides water services to the City of Greenville. Offers customer assistance with securing and maintaining water service, billing concerns, payment arrangements, and other necessary services. Tap water testing of individual residences is usually limited to testing for chlorine content.

Metropolitan Sewer District Of Greater Cincinnati

Accepts sewer system complaints such as sewer backups, sewer and treatment plant odors, sewage surfacing, missing manhole covers, sinkholes, spills in sewers and water ways, and more.

Metropolitan Sewer District Of Greater Cincinnati

Accepts sewer system complaints such as sewer backups, sewer and treatment plant odors, sewage surfacing, missing manhole covers, sinkholes, spills in sewers and water ways, and more.

Public Utilities Commission Of Ohio

180 East Broad Street, Columbus, OH 43215
Answers questions, handles complaints and provides information about natural gas, electric, landline telephone, and water utility services, household goods movers, commercial motor carriers and railroad crossing safety.. Offers information to help consumers understand current utility issues, choose a supplier, enroll in utility assistance programs, and reduce energy costs. Also provides mediation and potential reconnection assistance when disconnection is threatened or occurs.
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Public Utilities Commission Of Ohio

180 East Broad Street, Columbus, OH 43215
Answers questions, handles complaints and provides information about natural gas, electric, landline telephone, and water utility services, household goods movers, commercial motor carriers and railroad crossing safety.. Offers information to help consumers understand current utility issues, choose a supplier, enroll in utility assistance programs, and reduce energy costs. Also provides mediation and potential reconnection assistance when disconnection is threatened or occurs.
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Cuyahoga County Department Of Consumer Affairs

2079 E 9th St., 4th Fl., Cleveland, OH 44115
Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

Lima (CITY OF) - Wastewater Treatment

1200 Fort Amanda Road, Lima, OH 45804
Responsible for sewer maintenance, water connections within the public right of way, and treatment of sewage and wastewater. In case of basement flooding, will send an inspector to the site to determine if blockage or break is in the main sewer line (for example, the storm sewer in the street) or on private property (from the curb to the house). Can only address issues with publicly owned sewer line. The sewer line from the curb to the house is the homeowners' responsibility. Where possible, will give the property owner advice on what is needed to remedy the problem. Takes complaints and reports from consumers concerning water and sewage service and will answer questions about billing. Prepares annual drinking water quality reports, and responds to inquiries about water pollutants. Reads water meters monthly.

Lima (CITY OF) - Wastewater Treatment

1200 Fort Amanda Road, Lima, OH 45804
Responsible for sewer maintenance, water connections within the public right of way, and treatment of sewage and wastewater. In case of basement flooding, will send an inspector to the site to determine if blockage or break is in the main sewer line (for example, the storm sewer in the street) or on private property (from the curb to the house). Can only address issues with publicly owned sewer line. The sewer line from the curb to the house is the homeowners' responsibility. Where possible, will give the property owner advice on what is needed to remedy the problem. Takes complaints and reports from consumers concerning water and sewage service and will answer questions about billing. Prepares annual drinking water quality reports, and responds to inquiries about water pollutants. Reads water meters monthly.

Public Utilities Commission Of Ohio

180 East Broad Street, Columbus, OH 43215

Accepts and, where possible, attempts to resolve complaints regarding individuals and organizations that providing utility services regulated by the Public Utilities Commission of Ohio. Included are complaints concerning safety, service quality, utility rates, and more.

Public Utilities Commission Of Ohio

180 East Broad Street, Columbus, OH 43215

Accepts and, where possible, attempts to resolve complaints regarding individuals and organizations that providing utility services regulated by the Public Utilities Commission of Ohio. Included are complaints concerning safety, service quality, utility rates, and more.

Kentucky Public Service Commission

211 Sower Boulevard, Frankfort, KY 40602
Accepts and attempts to resolve complaints from customers regarding utility service providers. Provides information about rules and state laws. Contacts the utility provider for information and documentation regarding the customer's account when appropriate. May hold formal hearings of complaints before the Commission.

Kentucky Public Service Commission

211 Sower Boulevard, Frankfort, KY 40602
Accepts and attempts to resolve complaints from customers regarding utility service providers. Provides information about rules and state laws. Contacts the utility provider for information and documentation regarding the customer's account when appropriate. May hold formal hearings of complaints before the Commission.

Ohio Valley Gas

Winchester / Union City Branch, 215 W Franklin St., Winchester, IN 47394
Provides an investor-owned utility which provides natural gas distribution and transportation services to residential, commercial, industrial and governmental customers in 16 Indiana counties and 1 county in Ohio. Provides customer assistance with utility connection/disconnection, service or billing complaints, payment plan arrangements, and a list of other service providers for price comparisons. Repairs exterior gas lines (from meter to gas main) and performs maintenance on the community-wide natural gas delivery system. Also provides basic consumer education regarding natural gas and its use.

Ohio Valley Gas

Winchester / Union City Branch, 215 W Franklin St., Winchester, IN 47394
Provides an investor-owned utility which provides natural gas distribution and transportation services to residential, commercial, industrial and governmental customers in 16 Indiana counties and 1 county in Ohio. Provides customer assistance with utility connection/disconnection, service or billing complaints, payment plan arrangements, and a list of other service providers for price comparisons. Repairs exterior gas lines (from meter to gas main) and performs maintenance on the community-wide natural gas delivery system. Also provides basic consumer education regarding natural gas and its use.

Public Utilities Commission Of Ohio

180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793
Resolves problems between consumers and utilities under PUCO jurisdiction. Areas includes investor owned gas, electric, telephone, water and sewage services. Does not include city owned, county owned, village and cooperative owned utilities and cable TV services.

Public Utilities Commission Of Ohio

180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793
Resolves problems between consumers and utilities under PUCO jurisdiction. Areas includes investor owned gas, electric, telephone, water and sewage services. Does not include city owned, county owned, village and cooperative owned utilities and cable TV services.

Federal Communications Commission

45 L St. Ne, Washington, DC 20554
Accepts complaints on telemarketing issues such as: junk faxes, Do-Not-Call violations, pre-recorded telephone messages, automatic telephone dialing systems, and unsolicited commercial e-mail messages to cell phones, pagers, and other wireless telecommunications devices. Under certain circumstances, the agency may pursue legal action on these cases. Also accepts general complaints from consumers on certain aspects of long distance telephone billing disputes including: land line, wireless, and internet service. Under certain circumstances, agency may provide mediation between consumer and service provider, but will not pursue legal action. Otherwise, will direct caller to the proper agency.

Federal Communications Commission

45 L St. Ne, Washington, DC 20554
Accepts complaints on telemarketing issues such as: junk faxes, Do-Not-Call violations, pre-recorded telephone messages, automatic telephone dialing systems, and unsolicited commercial e-mail messages to cell phones, pagers, and other wireless telecommunications devices. Under certain circumstances, the agency may pursue legal action on these cases. Also accepts general complaints from consumers on certain aspects of long distance telephone billing disputes including: land line, wireless, and internet service. Under certain circumstances, agency may provide mediation between consumer and service provider, but will not pursue legal action. Otherwise, will direct caller to the proper agency.

Public Utilities Commission Of Ohio

180 E Broad St., Columbus, OH 43215
Provides information on utility service, including competitive utility services, utility rate aggregators (such as NOPEC), as well as information on available utility payment plans, energy conservation, public hearings on utilities, and the status of pending rate cases. Helps resolve disputes between consumers and utilities under PUCO jurisdiction, which cannot be resolved by the primary parties (NOTE: In Cuyahoga County, Cleveland Public Power, CPP, is NOT under PUCO jurisdiction). Monitors utilities for compliance with safety and service standards.

City Of Delaware Public Utilities Department

225 Cherry St, Delaware, OH 43015
City of Delaware Water accepts calls for complaints concerning water service.

City Of Delaware Public Utilities Department

225 Cherry St, Delaware, OH 43015
City of Delaware Water accepts calls for complaints concerning water service.

Ohio Consumers' Counsel

65 E State St., 7th Flr., Columbus, OH 43215
Acts as the residential consumer utility advocate. Represents the interests of Ohio households in proceedings before state and federal regulators and the courts. Will give general information and/or answer questions about utility services. Will accept and assist with complaints related to either submetering or basic wire line phone service. Utility sub-metering is a system that allows a landlord, property management firm, condominium association, homeowners association, or other multi-tenant property to bill tenants for individual measured utility usage. The approach makes use of individual water meters, gas meters, or electricity meters. For complaints related to other utility issues not listed above, clients should contact the Public Utilities Commission of Ohio (PUCO)