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505 Hamilton Street, Toledo, OH 43604-8520
Helps eligible Ohioans manage their energy bills year-round, offering households affordable monthly payments that help maintain gas and electric services. If your home is heated with gas, you will have a monthly payment of 5% of your household income for your natural gas bill, and 5% of your household income for your electric bill. If you heat with electricity, your monthly payment is 10% of your household income. The balance of your utility bill is subsidized by the state of Ohio. There is a minimum monthly payment of $10.00. Paying on time and in-full each month reduces your outstanding balance. Each time a household makes their PIPP PLUS payment on time and in full, they will receive credits towards old utility debt and prevent new utility debt from occurring. If you make 24 on-time and in-full payments, and you have an outstanding balance, your outstanding balance with your utility company will be eliminated. Once you are enrolled in the PIPP program, you are required to re-verify your income each year. You must also be caught up on all your PIPP payments by your anniversary date, which is the date you signed up for PIPP. Failure to report changes in the household income or household members, missing a payment, or not re-verifying your income can result in being dropped from the program.
UW 211 Greater Toledo
801 Kirk Street, Fostoria, OH 44830
Provides low-income residents opportunity to set up reduced rate payment plans with their utility company.
UW 211 Greater Toledo
Provides a program to customers who use certain electrically-operated life-sustaining medical equipment in their home. The program helps customers - for whom a service interruption could be immediately life threatening or would make operation of necessary medical or life supporting equipment impossible or impractical - prepare for planned and unplanned power outages.
UW 211 Greater Toledo
127 South Front Street, Fremont, OH 43420
Provides low-income residents opportunity to set up reduced rate payment plans with their utility company.
UW 211 Greater Toledo
1848 East Perry Street, Port Clinton, OH 43452
Provides low-income residents opportunity to set up reduced rate payment plans with their utility company.
UW 211 Greater Toledo
812 North College Drive, Bowling Green, OH 43402
Provides low-income residents opportunity to set up reduced rate payment plans with their utility company.
UW 211 Greater Toledo
19211 Main Street, Winchester, OH 45697
Provides PIPP Enrollment and Recertification program, a year round payment plan that offers households' affordable monthly percentage payments that help maintain services. Each time a household makes their PIPP Plus payment on time and in full, the household will receive a credit towards old utility debt and prevent new utility debt from occurring.
211 UWGC
3 Cardaras Drive, Glouster, OH 45732
Percentage of Income Payment Plus (PIPP) Plan is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income.
211 Pathways
77 South High Street, 29th Floor, Columbus, OH 43215
Provides PIPP Enrollment and Recertification program, a year round payment plan that offers households affordable monthly percentage payments that help maintain services. Each time a household makes their PIPP Plus payment on time and in full, the household will receive a credit towards old utility debt and prevent new utility debt from occurring.
211 UWGC
1933 East 2nd Street, Defiance, OH 43512
211 Allen County
114 North 4th Street, Steubenville, OH 43952
Offers a program that makes monthly payments more affordable on a year-round basis for customers of regulated electric and/or gas service providers. Offers incentive credit and an arrearage credit when PIPP Plus payments are made on-time and in-full: - Incentive Credit: Each time the client pays their required monthly payment on-time and in-full, the client no longer owes the rest of that month's billed amount (otherwise, this amount is added to the client's arrearages). - Arrearage Credit: Provides a 1/24 credit toward any old debt when payments are made on-time and in-full (if the client makes full, on-time payments for 24 straight months, then all of the arrearages will be eliminated).
211 Summit
1201 E 55th St., Cleveland, OH 44103
Offers a levelized payment plan under which the utility predicts what future bills will be for a customer based on the prior year's bills and anticipated changes going forward. Budget billing plans are intended to level out swings in utility bills due to seasonal changes in customer consumption and do not affect overall utility charges.
211 Cleveland
720 Mill Park Drive, Lancaster, OH 43130
Allows customers to estimate and spread electric usage charges throughout the year to have more predictable monthly bills. Enrolled customers will be billed the same amount each month regardless of actual electricity usage. Once a year, a "settle up" will occur, with the issuance of a bill credit or balance due.
211 UWGC
6886 Pearl Rd., Middleburg Heights, OH 44130
Provides information about the Percentage of Income Payment Plan (PIPP). Service includes a PIPP program success booklet, help with understanding PIPP and Graduate PIPP, and education about reverification. Staff is on site to educate. PIPP is transitioning to OH|ID this calendar year - will also be helping clients needing assistance with that transition.
211 Cleveland
88 North Main Street, Suite 201, Rittman, OH 44270
Provides an income-based payment program for eligible gas and electric customers to maintain service. Customers who pay their monthly PIPP Plus payment on time (payment received before next bill is issued) and in full will receive two (2) credits: one (1) forgiving the rest of that monthly bill (incentive credit) and the second forgiving 1/24th of any balance they owed prior to enrolling in PIPP (arrearage credit). If the client makes full, on-time payments for 24 straight months, all of the arrearages will be eliminated. - Missed Payments: Gas customers have one billing cycle (30 days) from their anniversary date to make up any missed payments before being removed from the program. Electric customers may be dropped if they miss two (2) consecutive payments. Any missed (or late) payments will result in the loss of that month's credits (No fees are assessed for late payments). - NOTE: The entire bill balance will become due if dropped from the program. To be re-enrolled the client must make up all missed payments that is owed from the point of removal from PIPP Plus. In addition, must pay the bills for the current monthly service for those months not enrolled in PIPP Plus. Being dropped from the PIPP Plus program is independent of any action the utility company takes to disconnect service. Customers may ask to be removed from the PIPP Plus program at any time.
211 Summit
290 West Nationwide Boulevard, Columbus, OH 43215
Allows consumers who are current on their payments to use a payment plan that distributes the cost of winter heating bills more evenly throughout the year. Consumers who are not current on their payments and have a past due balance can sign up year-round for the one-sixth extended payment plan, which allows them to pay the regular monthly due amount, plus just one-sixth of the past due amount each month. The past due balance is paid off within six months. Similar one-third and one-ninth extended payment plan is also offered during the heating season only.
LSS 211 Central Ohio
1469 Sweitzer St., Greenville, OH 45331
Provides an income-based payment program for eligible gas and electric customers to maintain service. Customers who pay their monthly PIPP Plus payment on time (payment received before next bill is issued) and in full will receive two credits: one forgiving the rest of that monthly bill (incentive credit) and the second forgiving 1/24th of any balance they owed prior to enrolling in PIPP (arrearage credit). If the client makes full, on-time payments for 24 straight months, all of the arrearages will be eliminated. MISSED PAYMENTS: Gas customers have one billing cycle (30 days) from their anniversary date to make up any missed payments before being removed from the program. Electric customers may be dropped if they miss two consecutive payments. Any missed (or late) payments will result in the loss of that month's credits(No fees are assessed for late payments). NOTE: The entire bill balance will become due if dropped from the program. To be re-enrolled the client must make up all missed payments that is owed from the point of removal from PIPP Plus. In addition, must pay the bills for the current monthly service for those months not enrolled in PIPP Plus. Being dropped from the PIPP Plus program is independent of any action the utility company takes to disconnect service. Customers may ask to be removed from the PIPP Plus program at any time.
211 Cleveland
276 2nd Street Southwest, Carrollton, OH 44615
Offers a program that makes monthly payments more affordable on a year-round basis for customers of regulated electric and/or gas service providers. Offers incentive credit and an arrearage credit when PIPP Plus payments are made on-time and in-full: - Incentive Credit: Each time the client pays their required monthly payment on-time and in-full, the client no longer owes the rest of that month's billed amount (otherwise, this amount is added to the client's arrearages). - Arrearage Credit: Provides a 1/24 credit toward any old debt when payments are made on-time and in-full (if the client makes full, on-time payments for 24 straight months, then all of the arrearages will be eliminated).
211 Summit
308 Eaton Lewisburg Road, Eaton, OH 45320
The Percentage of Income Payment Plan (PIPP) to help them manage their electric, gas bill and maintain services. Through PIPP, customers are placed on a payment plan with their utility company according to their household income.
HelpLink 211 Dayton
4747 Spring Grove Avenue, Cincinnati, OH 45232
Greater Cincinnati Water Works offers PromisePay to enrollment in payment plans for your outstanding balances. Customers are responsible for paying monthly installment to PromisePay in additional to paying current charges to GCWW.
211 UWGC
540 S Central Avenue, Lima, OH 45804
Provides an income-based payment program for eligible gas and electric customers to maintain service. Customers who pay their monthly PIPP Plus payment on time (payment received before next bill is issued) and in full will receive two credits: one forgiving the rest of that monthly bill (incentive credit) and the second forgiving 1/24th of any balance they owed prior to enrolling in PIPP (arrearage credit). If the client makes full, on-time payments for 24 straight months, all of the arrearages will be eliminated. MISSED PAYMENTS: Gas customers have one billing cycle (30 days) from their anniversary date to make up any missed payments before being removed from the program. Electric customers may be dropped if they miss two consecutive payments. Any missed (or late) payments will result in the loss of that month's credits(No fees are assessed for late payments). NOTE: The entire bill balance will become due if dropped from the program. To be re-enrolled the client must make up all missed payments that is owed from the point of removal from PIPP Plus. In addition, must pay the bills for the current monthly service for those months not enrolled in PIPP Plus. Being dropped from the PIPP Plus program is independent of any action the utility company takes to disconnect service. Customers may ask to be removed from the PIPP Plus program at any time.
211 Allen County
1036 West Main Street, Ravenna, OH 44266
Offers a program that makes monthly payments more affordable on a year-round basis for customers of regulated electric and/or gas service providers. Offers incentive credit and an arrearage credit when PIPP Plus payments are made on-time and in-full: - Incentive Credit: Each time the client pays their required monthly payment on-time and in-full, the client no longer owes the rest of that month's billed amount (otherwise, this amount is added to the client's arrearages). - Arrearage Credit: Provides a 1/24 credit toward any old debt when payments are made on-time and in-full (if the client makes full, on-time payments for 24 straight months, then all of the arrearages will be eliminated).
211 Summit
30 E Broad St., 32nd Flr., Columbus, OH 43215
Assists individuals who voluntarily choose to be removed from the PIPP Plus program. Note: once removed, individual will owe any back balance (arrearages). If there are arrearages one may want to consider enrolling in Graduate PIPP Plus or consider another payment plan through the utility company.
211 Cleveland
77 South High Street, 29th Floor, Columbus, OH 43215
Assists eligible low-income Ohioans meet the costs of home heating. The amount of annual HEAP benefits depends on federal funding levels, the number of people in the household and total income, primary fuel used to heat the home and disabilities in household. In most cases, the one-time benefit will be a credit applied to the energy bill by the utility company or fuel vendor. Funds are dispatched once per program year (June-May).
LSS 211 Central Ohio
250 N Woodbridge Ave., Chillicothe, OH 45601
Provides an income-based payment program for eligible gas and electric customers to maintain service. Customers who pay their monthly PIPP Plus payment on time (payment received before next bill is issued) and in full will receive two credits: one forgiving the rest of that monthly bill (incentive credit) and the second forgiving 1/24th of any balance they owed prior to enrolling in PIPP (arrearage credit). If the client makes full, on-time payments for 24 straight months, all of the arrearages will be eliminated. MISSED PAYMENTS: Gas customers have one billing cycle (30 days) from their anniversary date to make up any missed payments before being removed from the program. Electric customers may be dropped if they miss two consecutive payments. Any missed (or late) payments will result in the loss of that month's credits(No fees are assessed for late payments). NOTE: The entire bill balance will become due if dropped from the program. To be re-enrolled the client must make up all missed payments that is owed from the point of removal from PIPP Plus. In addition, must pay the bills for the current monthly service for those months not enrolled in PIPP Plus. Being dropped from the PIPP Plus program is independent of any action the utility company takes to disconnect service. Customers may ask to be removed from the PIPP Plus program at any time.
211 Cleveland