Answers questions, explains consumer programs (including but not limited to HEAP & PIPP), offers safety information, "Call Before You Dig" program, conservation tips, maps of service areas, and other services related to consumer electric and gas usage.

Serves as a communication link between utility companies and individuals planning digging activity. Individuals must contact the Ohio Utilities Protection Service at least 48 hours but no more than 10 working days before digging to check for utility lines or underground structures.

Serves as a notification center that takes information from persons engaging in excavation activities and distributes this information to its utility members. Educates and promotes that it is the responsibility of the individual utility owner to mark the location of underground facilities at the excavation site. Acts as a communication link but does not physically mark utility lines.

Call 811 from anywhere in the country a few days prior to digging, and your call will be routed to your local Call Center. Tell the operator where you are planning to dig, what type of work you will be doing and your affected local utilities companies will be notified with your intent to dig. In a few days, they'll send a locator to mark the appropriate location of your underground lines, pipes, and cables, so you will know what is below ground and be able to dig safely.

Planning on doing any home outdoor improvement projects or yard work If your plans involve any sort of digging or excavating, be sure to call 8-1-1 ahead of your scheduled start. By simply calling 8-1-1, you can notify Ohio’s one-call notification systems. The Ohio Utilities Protection Service coordinates with local utilities and the Oil and Gas Producers Underground Protection Service coordinates with oil and gas production facilities to have underground lines marked, so you know ahead of time where it is safe to dig. Not only will doing so avoid headaches and make your job easier, but you avoid potential utility outages, repair costs and serious or even fatal injuries.

Provides gas services for connection, repair, disconnection for residents of Ohio.