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Provides the means by which the customer can authorize a third party, such as a relative, friend, minister, or organization, to be notified if the customer's household faces loss of service. Both the customer and the third party would receive the notice. The third party is under no obligation to pay the bill.

211 Cleveland

Offers any customer to designate a friend, relative, clergyperson, or even a social service agency to be notified before service is cut off for nonpayment. Arranged so the third-party receives the same notification as the customer of any past-due amount, the date the payment is due, and assist in services to continue uninterrupted. NOTE: The third-party is never obligated to pay the bill.

211 Summit

Provides a copy of a shut off notice to a third-party (such as a relative, neighbor, or friend) in addition to the shut off notification sent to the primary account holder. Also, a landlord may request to be notified when tenant's utilities are going to be shut off. The notification will not stop a shut-off, but it will alert the third party that the account has fallen into nonpayment. The third party is under no obligation to pay the bill.

211 Cleveland

Provides a service that will notify an account holder's designated friend, relative, or other third party when a disconnection notice is issued in order to help the account holder avoid disconnection.

211 Summit

Allows a third party (a friend, relative, clergy, or social service agency) to be notified if electric service is about to be disconnected. Note: the third party is not obligated to pay overdue bills, but can remind the program participants of pending disconnection and help make payment arrangements.

211 Summit