Investigates complaints and advocates for residents of long term care facilities. Assists nursing home and group home residents with asserting their rights and with problems concerning Medicare, Medicaid, and social security. Handles complaints of long term care services provided in home and community settings. Promotes volunteer visitation and advocacy services.

Helps assure that consumers of long-term care services make the best decisions possible based on the most complete information available. Provides consumers with nursing facility survey information from the Ohio Department of Health, as well as verified complaint activity by Ombudsman investigators. Lists of all nursing homes, assisted living, and group, family and foster homes in the Summit, Portage, Stark and Wayne counties are also available.

Offers skilled and intermediate care facility for individuals requiring complete nursing and rehabilitation care. Offers intermediate care for those who need around-the-clock assistance with activities of daily living.

Produces annual senior housing directory publications detailing nursing homes, assisted living, retirement communities, home health care and other service agencies. The guides are distributed free of charge and provide detailed information on many of the facilities in the region.

24-hour skilled nursing facility.

Assistance with placement into nursing home facilities for income eligible individuals.

Offers a searchable database of local skilled nursing and rehabilitation centers, assisted living communities, and providers serving people with intellectual and developmental disabilities in Ohio.

Links individuals diagnosed with a terminal illness with programs that provide supportive services during the final stages of their illness. Refers individuals who are in need of intermediate, secured or skilled nursing care with facilities that are appropriate to their needs and preferences.

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Provides searchable databases that offer help locating organizations and agencies that serve older adults and their caregivers. Includes information about healthcare providers, health plans, prescription drug plans, medigap plans, hospitals, nursing homes, home care, long term care planning, medical equipment suppliers, and dialysis facilities. Some of the databases offer the ability to compare quality between providers.

Provides a free online database with detailed information about Medicare-certified providers and compares care quality for nursing homes, doctors, hospitals, hospice centers, home health agencies, and more.