Provides free safety escorts, battery jump starts, lockouts, and fuel emergencies by trained security personnel. Accepts reports of graffiti, public cleaning issues, suspicious activity, loitering, and aggressive panhandling. Ambassadors patrol on foot and bicycle, perform checks in downtown businesses, welcome visitors, and answer questions about transit and other downtown Akron amenities, share information with visitors, and provide event support. Trained in first aid, safety/police procedures, conflict management, and customer relations.

Provides removal of graffiti from public or private structures within the City of Akron.