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During tax season, live assistance is available Monday through Friday from 7am to 10pm. There is also a 24 hour recorded assistance line for your convenience.

Provides information about the Earned Income Tax Credit for retired Ohioans under age 64.

Assists clients with tax-related issues, including tax return audits and exams, disputes over the EITC and other credits, stopping tax levies and collection alternatives with the IRS, State of Ohio, and City of Columbus. Especially assists clients who have received notices that their credits have been disallowed, suspect identity theft, are receiving bills for joint debts they do not owe, are facing a levy, have tax debts and other hardship situations or whose refunds are being offset to the spouse's taxes or debts to their own tax debts.

Assists clients with tax-related issues, including tax return audits and exams, disputes over the EITC and other credits, stopping tax levies and collection alternatives with the IRS, State of Ohio, and City of Columbus. Especially assists clients who have received notices that their credits have been disallowed, suspect identity theft, are receiving bills for joint debts they do not owe, are facing a levy, have tax debts and other hardship situations or whose refunds are being offset to the spouse's taxes or debts to their own tax debts.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.

Provides telephone assistance and refund status.

Provides telephone assistance and refund status.

Provides loan of books, magazines, newspapers, audiocassettes, videocassettes, CDs, CD-ROMs, DVDs, large-print materials, inter-library loans.

Provides loan of books, magazines, newspapers, audiocassettes, videocassettes, CDs, CD-ROMs, DVDs, large-print materials, inter-library loans.

The EITC is a credit for certain people who work. You (and your spouse, if you are filing a joint return) and any qualifying children listed on Schedule EIC need valid social security numbers. Find out if you are eligible for the Earned Income Tax Credit (EITC) by answering some questions and providing basic income information. The program will also assist you in determining your correct filing status, determining whether your child(ren) meets the tests for a qualifying child, and estimating the amount of credit that you may receive.

Services provided at this location: Accepts Cash payments; Account Inquiries (help with letters, notices and levies on your wages or bank account); Adjustments (changes to tax account information or payments); Alien Clearances (Sailing Permits); Application for Taxpayer Assistance Order (ATAO); Copies of Tax Returns & Transcripts (Verifiable extreme hardships only; such as victims of Hurricanes, medical emergencies, etc.); Help with preparing Form 2290 (Heavy Vehicle Use Tax); Multilingual Assistance (over 150 languages translated); Federal Tax Return Preparation (If you qualify for the Earned Income Tax Credit or your Income is less than $40,000.00); Payments/Payment Arrangements; Procedural Inquiries; Solutions to Tax Issues; Tax Forms (based on availability); Tax Law Assistance (answers related to your individual Federal Tax Return); Taxpayer Identification Numbers.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.

Responsible for assuring that taxpayers, organizations of taxpayers and organizations which serve taxpayers receive the most current information regarding their tax obligations and rights. Duties include informing the public of its rights and responsibilities, communicating requirements of the law to the public, assisting taxpayers in complying with laws and regulations and taking necessary enforcement actions. Provided services include account inquiries; adjustments; alien clearances; applications for Taxpayer Assistance Order; basic tax law assistance (January 2-April 15); check, money order, or cash payment assistance; help with preparing Form 2290; individual taxpyer identification numbers and Form W-7; payment arrangements; procedural inquiries; solutions to tax issues; and tax forms (based on availability). Also provides a Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist individuals with navigating the IRS.gov website.