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Enterprise Community Partners - Gordon Square - Irs Vita Tax Site

6516 Detroit Ave., Ste. 1 Gordon Square Arcade, Cleveland, OH 44102
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Step Forward - West Neighborhood Opportunity Center - Irs Vita Tax Site

6886 Pearl Rd., Middleburg Heights, OH 44130
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Step Forward Central - Irs Vita Tax Site

1801 Superior Ave., Ste. 400, Cleveland, OH 44114
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Cuyahoga County Public Library - South Euclid-Lyndhurst Library - Irs Vita Tax Site

1876 S Green Rd., South Euclid, OH 44121
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Thea Bowman Center - Irs Vita Tax Site

11901 Oakfield Ave., Cleveland, OH 44105
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Cuyahoga County Public Library - Maple Heights Branch Library - Irs Vita Tax Site

5225 Library Ln., Maple Hts., OH 44137
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Local Initiatives Support Corporation

500 Madison Avenue, Suite 312, Toledo, OH 43604
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Lucas County. Covers any problems that may arise after an appointment has been completed, such as tax return errors, sites not answering or returning calls, or other issues.
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Local Initiatives Support Corporation

500 Madison Avenue, Suite 312, Toledo, OH 43604
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Lucas County. Covers any problems that may arise after an appointment has been completed, such as tax return errors, sites not answering or returning calls, or other issues.
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Enterprise Community Partners - Greater Cleveland Food Bank - Community Resource Center - Irs Vita Tax Site

15500 S Waterloo Rd., Cleveland, OH 44110
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Step Forward - East Neighborhood Opportunity Center - Irs Vita Tax Site

763 E 200th St., Cleveland, OH 44119
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Cleveland Public Library - Rice Library - Irs Vita Tax Site

11535 Shaker Blvd., Cleveland, OH 44120
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Five Pointe Community Center - Irs Vita Tax Site

813 E 152nd St., Five Pointe Community Center, Cleveland, OH 44110
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Benjamin Rose - Irs Vita Tax Site

11890 Fairhill Rd., Benjamin Rose Institute On Aging, Cleveland, OH 44120
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Chn Housing Partners - Irs Vita Tax Site

2999 Payne Ave., Ste. 134 Asia Plaza, Cleveland, OH 44114
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Cleveland Public Library - Fleet Library - Irs Vita Tax Site

7224 Broadway Ave., Cleveland, OH 44105
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Famicos Foundation - Irs Vita Tax Site

1325 Ansel Rd., Cleveland, OH 44106
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Centers For Families And Children - Gordon Square - Irs Vita Tax Site

5209 Detroit Ave., Cleveland, OH 44102
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Ohio Attorney General's Office - Consumer Protection Section

30 E Broad St., 14th Flr., Columbus, OH 43215
Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.
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Ohio Attorney General's Office - Consumer Protection Section

30 E Broad St., 14th Flr., Columbus, OH 43215
Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.
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Enterprise Community Partners - Cuyahoga County Public Library - Parma Snow Branch Library - Irs Vita Tax Site

2121 Snow Rd., Parma, OH 44134
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Stephanie Tubbs Jones Health Center - Irs Vita Tax Site

13944 Euclid Ave., East Cleveland, OH 44112
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Enterprise Community Partners - Esperanza - Irs Vita Tax Site

3104 W 25th St., 4th Fl., Cleveland, OH 44109
Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Ohio Attorney General's Office - Charitable Law Section

105 E Gay St., 23rd Flr., Columbus, OH 43215
Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.
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Ohio Attorney General's Office - Charitable Law Section

105 E Gay St., 23rd Flr., Columbus, OH 43215
Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.
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Better Business Bureau Serving Greater Cleveland

200 Treeworth Blvd., Broadview Heights, OH 44147
Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.