Provides help in arranging payment plans and setting up payment terms for gas, electric, or water utilities for clients who have been referred by Job and Family Services as a part of the PRC application process. During appointments, will also assist client with applying for HEAP and PIPP Plus. Only serves clients who are in the process of applying for PRC.

Provides legal assistance in the following housing areas: wrongful evictions and landlord/tenant disputes, foreclosures, public housing and Section 8 disputes, housing discrimination, utility shut-offs, and other housing-related issues.

Evaluates requests for bankruptcy assistance where applicant seeks protection from creditors in the following instances: threat of garnishment or wrongful garnishment, utility shut offs; driver's license suspension, denial of public housing application; income from Social Security or other governmental benefit is being offset due to arrearage of more than $2,000 on federal mortgage.

Evaluates requests for bankruptcy assistance where applicant seeks protection from creditors in the following instances: threat of garnishment or wrongful garnishment, utility shut offs; driver's license suspension, denial of public housing application; income from Social Security or other governmental benefit is being offset due to arrearage of more than $2,000 on federal mortgage.

Provides legal assistance in the following housing areas: wrongful evictions and landlord/tenant disputes, foreclosures, public housing and Section 8 disputes, housing discrimination, utility shut-offs, and other housing-related issues.

Evaluates cases involving the following utility situations: billing disputes where the Cleveland Water Department Water Review Board issues an unfavorable decision; a medical certification in order to maintain utilities; tampering allegations; utility shut offs by landlords in private landlord-tenant and subsidized and public housing; bankruptcy where chapter seven may be an option to keep utility service.