Credit Reporting Agency Complaints | Consumer Financial Protection Bureau

Operates as a program that accepts and, where possible, attempts to resolve complaints regarding inaccurate or obsolete credit reports or ratings, illegal divulgence of credit information, unethical or improper conduct of personnel, or other inappropriate business practices of credit reporting companies.

Data provided by

211 Summit

Physical Address

1700 G Street Northwest, Washington, DC 20552

Hours

- Helpline available Monday through Friday from 8:00am to 8:00pm. - Website available 24 hours a day, 7 days a week.

Voice

(855) 411-2372

voice | 1-855-411-CFPB

Voice

(855) 729-2372

voice | 1-855-729-CFPB

Fax

(855) 237-2392

Application process

Clients should first attempt to resolve the issue with the credit reporting company. Call the Consumer Helpline or visit the website for more information or to file a complaint.

Fee

No fee.

Eligibility

There are no restrictions for this service.

Languages

Over 180 languages available.

Service area

United States

Agency info

Consumer Financial Protection Bureau

An independent federal agency that holds primary responsibility for regulating consumer protection with regard to financial products and services in the United States. Regulates and enforces fair lending practices in regards to banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, and other financial companies. Provides online information regarding money management.