Patriot Plan - Utility Bill Payment Assistance | Public Utilities Commission Of Ohio
180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793
Active Military and National Guard Personnel.
Mon-Fri 8am-5pm.
Call for assistance.
None.
Knox County, Ohio Marion County, Ohio Guernsey County, Ohio Coshocton County, Ohio Wyandot County, Ohio Athens County, Ohio Pickaway County, Ohio Noble County, Ohio Licking County, Ohio Monroe County, Ohio Washington County, Ohio Crawford County, Ohio
Program providing protections and benefits to military personnel and their families, can assist qualifying customers with maintaining utility service while serving on active duty. Under the plan, Ohio’s natural gas and electric utilities cannot disconnect the residential utility service of any military reservist or National Guardsman deployed on active duty for nonpayment. Upon return from active duty, utility companies must offer customers a period of time equal to the length of their deployment to pay any arrearages that may have accumulated. Additional time may be requested by a customer if the amount in arrearages presents a hardship. Utility companies are also prohibited from charging any late payment fees or interest to qualifying customers during the period of deployment or the repayment period. The Patriot Plan does not apply to career active-duty military personnel serving their regular tour of duty.
211 Pathways
Public Utilities Commission Of Ohio
Regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, and rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe, and reliable public utility services at a fair price.