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Tax Preparation Assistance | Internal Revenue Service

111 Constitution Avenue, Washington, DC 20002

Not Applicable.

Eligibility

- The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $69,000 or less, persons with disabilities, and limited English speaking taxpayers who need assistance in preparing their own tax returns. - The Tax Counseling for the Elderly (TCE) program offers free tax help for all taxpayers, particularly those who are 60 years of age and older, specializing in questions about pensions and retirement-related issues unique to seniors. Will Not Prepare: - Schedule C with losses. - Complicated Schedule D (capital gains and losses). - Form SS-5 (request for Social Security Number). - Form 8606 (non-deductible IRA). - Form 8615 (minor’s investment income). - Form SS-8 (determination of worker status for purposes of federal employment taxes and income tax withholding). - Parts 4 and 5 of Form 8962 (Premium Tax Credits).

Required documents

Must provide all documentation required for the type of tax filing.

Hours

Phone assistance available Monday to Friday from 7:00am to 7:00pm. Website locator tool is available 24 hours a day, 7 days a week.

(800) 906-9887
Voice·

voice | Hotline for VITA and TCE Locations

Languages

Varies by site.

Application process

Call the toll-free Hotline for VITA and TCE Locations number or visit the website for more information about local VITA and/or TCE sites.

Fees
No fee. Note: The IRS is transitioning to fully electronic federal payments. This includes a phase out of paper tax refund checks beginning September 30, 2025. If you select to receive your refund by paper check, the IRS will issue a Notice CP53E and you can expect a delay in the processing of your refund by up to an additional six (6) weeks. Once you have received the Notice CP53E, you will need to visit your IRS account and provide banking information or additional information to receive your refund electronically. To get more details on how the IRS is modernizing payments, visit www.irs.gov/modernpayments.
Service area

United States

Provides a locator tool for Volunteer Income Tax Assistance (VITA) and AARP Tax Counseling for the Elderly (TCE) sites providing free tax preparation opportunities. These sites utilize trained volunteers to help older adults and low-income individuals and families complete and file their tax return forms for free.

Data provided by

211 Summit

Providing organization

Internal Revenue Service

Collects federal income taxes and is responsible for voluntary compliance with tax laws and regulations. Provides tax information and assistance.