Medina County Crisis And Behavioral Health Helpline | Alternative Paths

Offers 24-hour hotline that takes calls from clients or their loved ones who witness or are experiencing acute or chronic psychiatric distress and/or a crisis brought on by substance abuse. Serves as a suicide prevention hotline. Assesses the situation over the phone, immediately, and responds to emergency room or hospital if it is decided that client needs immediate emergency services. Offers emergency consultations for any significant person in client's life. Assesses the problem and accesses appropriate services such as hospitalization, crisis intervention, and counseling. Note: Services not available in the home.

Data provided by

211 Summit

Physical Address

246 Northland Drive, Suite 200a, Medina, OH 44256

Hours

- Line is available 24 hours a day, 7 days a week. - Calls are answered by on-site staff Monday through Friday from 8:00am to 5:00pm. - Monday through Friday after hours and Saturday and Sunday calls are answered by an off-site answering service who then notifies a staff member to call the client back. - Staff can also be deployed to a nearby hospital within one (1) hour of the request being made by phone.

Fax

(330) 725-9187

Voice

(330) 725-9195

voice | Intake and 24 Hour Crisis Line

Voice

(330) 764-3607

voice | Substance Use Disorder Educational Programs

Application process

Call 24 hours a day, 7 days a week to receive service.

Fee

- Accepts Ohio Medicaid, Medicare and some private insurances. - Offers a sliding fee scale based on gross monthly income and household size for non-insured clients.

Eligibility

Serves residents of Medina County experiencing a psychiatric crisis and/or a crisis brought on by substance abuse.

Languages

None.

Service area

Medina County, Ohio

Agency info

Alternative Paths

Provides a broad array of mental health and substance abuse services designed to meet the needs of residents of Medina County and surrounding areas. Operates a 24/7 Crisis and Behavioral Health Helpline for residents of Medina County to access mental health services.