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Winter Crisis Program (EHEAP) | Kno-Ho-Co-Ashland Community Action Commission

1641 Venture Drive, Suite B, Mount Vernon, OH 43050

Eligibility
Ohioans with a household income at or below 175 percent of the federal poverty guidelines that are facing disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank are eligible for the program.
Required documents

Hours
Mon-Fri 8am-4:30pm.
Application process
Call or walk-in for assistance and information.
Fees
Must meet 200% of Poverty guidelines.
Service area
Knox County, Ohio Ashland County, Ohio Coshocton County, Ohio Holmes County, Ohio
The HEAP Winter Crisis Program helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until March 31. Ohio households, serviced by a Public Utilities Commission of Ohio-regulated utility, must sign up for the Percentage of Income Payment Plan Plus (PIPP) or another payment plan in order to receive emergency benefits.
Last assured
03/17/2026
Providing organization
Kno-Ho-Co-Ashland Community Action Commission
Social service organization whose primary goal is to identify and address community needs, with the basic focus being to reduce poverty related adversities. Provides services to Knox, Holmes, Coshocton and Ashland counties.