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International Reconnecting Families | American Red Cross - National Headquarters

American Red Cross - National Headquarters

430 17th Street Northwest, Washington, DC 20006

Not Applicable.

Eligibility

Serves refugees, immigrants, and anyone who has been separated from their family in another country.

Required documents

Will be requested as needed.

Hours

  • Monday - Friday: 9:00am to 5:00pm.
  • Available online 24 hours a day, 7 days a week.
(844) 782-9441
Voice·

voice | International Reconnection Helpline

(800) 733-2767
Voice·

voice | National 24/7 Hotline 1-800-RED-CROSS

Languages

Spanish.

Application process

Call the office or visit the website at www.redcross.org/contact-us/international-reconnecting-families-inquiry-form for more information. Services abroad vary depending on capacity of Red Cross in that country.

Fees

No fee.

Service area

Portage County, Ohio Tuscarawas County, Ohio Jefferson County, Ohio Stark County, Ohio Medina County, Ohio Summit County, Ohio Harrison County, Ohio Carroll County, Ohio Lorain County, Ohio
Works to reconnect families that have been separated due to natural disaster, armed conflict, migration, or other humanitarian crises. Provides tracing services for those who do not know the location of their families, Red Cross Messages for those who do not have means to communicate with their families, certificates of detention, natural disaster inquiries, health and welfare inquiries, and travel documents.

Last Verified

01/22/2026

Providing organization

American Red Cross - National Headquarters
Serves as a humanitarian organization that provides emergency assistance, disaster relief, and education inside the United States.

Data provided by

211 Summit