Financial Lender Complaints | Consumer Financial Protection Bureau
Regulates and enforces fair lending practices with regards to major national banks and lending institutions (not state chartered), and credit card companies. Accepts, and where warranted, acts to resolve consumer complaints regarding mortgage loans, car loans, student loans, pay day loans, other consumer loans, and bank account issues.
Categories
Data provided by
211 Summit
Physical Address
1700 G Street Northwest, Washington, DC 20552
Hours
- Helpline available Monday through Friday from 8:00am to 8:00pm. - Website available 24 hours a day, 7 days a week.
Fax
(855) 237-2392
Voice
Application process
Clients should first attempt to resolve the issue with the major national banks and lending institutions (not state chartered), or credit card companies. Call the Consumer Helpline or visit the website for more information or to file a complaint.
Fee
No fee.
Eligibility
There are no restrictions for this service.
Languages
- Utilizes language interpretation services for phone calls. - Website available in Spanish, Arabic, Chinese, Haitian Creole, Korean, Russian, Tagalog, and Vietnamese.
Service area
United States
Agency info
Consumer Financial Protection Bureau
An independent federal agency that holds primary responsibility for regulating consumer protection with regard to financial products and services in the United States. Regulates and enforces fair lending practices with regards to banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, and other financial companies. Provides online information regarding money management.