CHILD CARE POLICY HELP DESK | OHIO DEPARTMENT OF JOB AND FAMILY SERVICES

Accepts complaints and concerns about child care providers in the state of Ohio. Provides information, referrals and assistance on policy questions. Answers questions regarding all child care rules, researched issues concerning child care providers and assists with resolution. Can document complaints for investigation by ODJFS staff or local county agencies.

Data provided by

211 Cleveland

Physical Address

30 E Broad St., Columbus, OH 43215

Hours

M-F: 8:00am-5:00pm

Fax

(614) 466-2815

Voice

(888) 965-2676

Hotline | Direct Deposit/ e-QuickPay

Application process

Phone for information or to report an issue M-F: 8:00am-5:00pm

Fee

Free

Eligibility

Serves Ohio

Agency info

OHIO DEPARTMENT OF JOB AND FAMILY SERVICES

Develops and oversees programs and services designated to help Ohioans be healthy and safe while gaining and maintaining employment and independence. Programs include adoption, child care, child support, Disability Assistance, Food Stamps, foster care, labor exchange, Medicaid, Ohio Works First, Prevention, Retention and Contingency (PRC), protective services, Unemployment Compensation, veterans' services, women's services and workforce development. Formed by the merger of the Dept. of Human Services and the Bureau of Employment Services. Details on some programs are covered in County-level Job and Family Service agencies in this database.