Utility Service Payment Assistance (HOME ENERGY ASSISTANCE - HEA SUBSIDY) | Northern Kentucky Community Action Commission
Offers a recurring utility bill credit to income-eligible Duke Energy electric and gas customers during designated peak heating and cooling months.
Categories
Data provided by
211 UWGC
Physical Address
533 West Pike Street, Covington, KY 41011
Hours
mon 8:00am - 4:00pm;tue 8:00am - 4:00pm;wed 8:00am - 4:00pm;thu 8:00am - 4:00pm;fri 8:00am - 4:00pm
Voice
Voice
Application process
Virtual appointments may be scheduled online. Walk-ins accepted for in-person service.
Fee
No fee to apply. Customers will be responsible for Duke Energy charges beyond the assistance provided by the subsidy.
Eligibility
Open to active Duke Energy customers with a household income at or below 200% of the Federal Poverty Guidelines.
- Natural gas only customers are eligible to receive a credit to their account for the months of January-April.
- Customers receiving both gas and electric, and those receiving electric service only are eligible to receive a credit to their account for the months of January-April, and July-September.
Service area
Boone County, Kentucky
Kenton County, Kentucky
Campbell County, Kentucky
Grant County, Kentucky
Agency info
Northern Kentucky Community Action Commission
Regional community action agency providing a variety of supportive services focused on family and children, housing and weatherization, and career readiness.