Provides a Health Maintenance Organization (HMO) using a network of preferred physicians, hospitals, and other health care providers for Medicaid recipients in Ohio counties including those in the Healthy Start/Healthy Families and Aged, Blind, Disabled (ABD) programs. Offers services such as primary care visits, check-ups, immunizations, prescription drug benefits, health education, physicals, family planning, maternity care, emergency and urgent care, mental health services, substance abuse services, vision and dental care, chiropractic care, podiatry, speech and hearing, medical equipment, diagnostic tests, and outpatient hospital care. Addresses customer concerns with billing and issues concerning covered services.