Warmline / Warm Line | Thrive Peer Support

Provides a call-in service that provides mental health consumers with a place to turn when they are experiencing difficulties or just need someone to talk to. Staffed by recovering mental health consumers who have extensive training in community resources, formal mental health linkages, responses to emergency situations and active listening skills.

Data provided by

211 Cleveland

Physical Address

29201 Aurora Rd., Ste. 400, Solon, OH 44139

Hours

24 hours a day, 7 days a week.

Application process

Call for service during hours of service. This service has one phone line, and callers may reach a busy signal at times. If caller reaches voice mail, they should not leave a message. Mailbox may register being full on a regular basis. Caller should call back in a few minutes.

Fee

Free.

Eligibility

Open to anyone in Cuyahoga County in need of this type of support. Callers may use the line for 10 minutes each day.

Service area

Cuyahoga County, Ohio

Agency info

Thrive Peer Support

Provides case management for persons with substance use disorder and operates the mental health warmline. Provides peer support to persons with substance use disorder issues at the MetroHealth emergency room.